Sr Manager – Customer Identity & Platform Engineering

Senior Manager – Customer Identity & Platform Engineering Remote, USA Come make the world and accelerate your success. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 43,500 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®. The Job:   As a Senior Manager, Customer Identity & Platform Engineering, you’ll be part of our IT – Customer Engagement team working as a remote employee. We’re looking for an experienced engineering leader to own our Customer Identity & Access Management (CIAM) platform, backend engineering, AWS cloud services, and the shared platform capabilities that support these experiences.    You’ll get to:   Lead and develop a team of software engineers, cloud engineers, and product owners. Define and execute the technology roadmap for Customer Identity & Access Management (CIAM), backend services, and shared platform capabilities. Design, build, and operate secure backend services, APIs, and microservices that support websites, mobile applications, customer registration, warranty, service, and other digital products. Lead the architecture and operation of cloud-native solutions and shared services running on AWS. Build reusable platform capabilities that enable multiple product teams across the organization. Establish engineering best practices for DevSecOps, CI/CD, automated testing, observability, reliability, and platform performance. Partner with Product Management, Digital Experience, Cybersecurity, Enterprise Architecture, and Data teams to translate business needs into scalable technical solutions. Ensure customer identity, backend services, and cloud platforms meet security, privacy, and regulatory requirements. Drive platform modernization, improve engineering efficiency, and reduce technical debt. Coach and mentor engineers while fostering a collaborative, accountable engineering culture. The Person:   You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. Wouldn’t it be great if you could do your job and do a world of good? In fact, you embrace it. You also have:  10+ years of software engineering, backend development, or platform engineering experience, including experience leading engineering teams. Strong expertise in Customer Identity & Access Management (CIAM), OAuth 2.0, OpenID Connect (OIDC), SAML, and modern identity platforms. Experience designing and developing cloud-native backend applications, REST APIs, distributed systems, and microservices. Strong experience designing and operating solutions on AWS, including compute, networking, storage, databases, messaging, and monitoring services. Experience with Kubernetes, containerized applications, and modern cloud architecture. Strong understanding of secure software development and privacy regulations such as GDPR and CCPA. Experience leading technical initiatives across multiple teams while balancing business priorities with engineering quality. A practical, collaborative leadership style with a passion for developing people and delivering reliable technology. The Details: You’ll receive a competitive salary and a great benefits plan, including: Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being. Discounts on Stanley Black & Decker tools and other partner programs. And More: We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to: Grow: Be part of our global company with 20+ brands