Claim Specialist - Property Field Inspection

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. We're moving with urgency to become a Next Gen Good Neighbor , with technology that strengthens human connections and enhances the customer experience . As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most.  Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. We're moving with urgency to become a Next Gen Good Neighbor , with technology that strengthens human connections and enhances the customer experience . As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most.  Grow Your Skills, Grow Your Potential Responsibilities Join our team as a Property Field Inspection Claim Specialist and showcase your expertise in handling accident and weather-related claims for homeowners, commercial properties, and large losses.     We are looking for an experienced and highly skilled professional to contribute to our dynamic team. State Farm is on the cutting edge with the use of technology to support claim employees in developing enhanced skillsets to support and protect our policyholders.  Not Human or Digital. Human + Digital, working together. You will be the first point of contact to meet with our insureds, explain coverage, estimate damages, and help them through the claims process while providing Remarkable service.

Conduct on-site inspections and assessments of property damages for both residential and commercial claims Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently  May occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutions  Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally Gather necessary evidence, document findings, and prepare detailed reports to support the claims handling process Investigate and adjust both personal and commercial property claims with exposures up to $500,000 Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulations Negotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelines Where you'll work: This position is located in Lapeer, MI. Competitive candidates should reside within one of the listed zip codes and will service this same territory: 48002 48006 48014 48022 48027 48032 48041 48049 48059 48097 48401 48412 48413 48416 48419 48421 48422 48426 48427 48432 48434 48435 48441 48444 48445 48450 48453 48454 48456 48461 48463 48464 48465 48466 48467 48468 48469 48470 48471 48472 48475 48701 48720 48723 48725 48726 48727 48729 48731 48733 48735 48741 48744 48746 48754 48755 48757 48759 48760 48767 48768. This is a Remote-Field position in which you will work from home and utilize a mobile office/vehicle for in-person appointments. Although the primary work location is in the field, with a commutable distance from home, there will be opportunities for virtual work to be completed at home. Additionally, there may be occasions where you will be required to travel outside your assigned area to assist in other territories.   Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible schedules and may be asked to work overtime and/or irregular hours.

Competitive