Group Sales Manager

Overview The Group Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. Responsibilities Revenue Generation: Proactively solicit, negotiate, and close group and corporate accounts to consistently meet or exceed quarterly and annual revenue targets. Strategic Prospecting: Identify and develop new business opportunities through targeted outbound sales initiatives, local networking, and industry events. Cross-Functional Collaboration: Collaborate closely with Event Sales, Event Planning, and Operations teams to deliver exceptional client experiences and ensure seamless execution of group contracts. Pipeline & Data Management: Maintain accurate records, reporting, and pipeline management using Hyatt systems to optimize sales tracking and forecasting. Relationship Management: Serve as the primary point of contact for meeting planners and corporate clients, conducting immersive, professional site inspections that highlight the unique features of the property. Market Intelligence: Monitor industry trends, evaluate competitor strategies, and analyze production data within assigned segments to optimize Average Daily Rate (ADR) and occupancy. Qualifications Experience: 2+ years of progressive hotel sales experience, ideally within a lifestyle brand or full-service corporate/group environment. Service Mindset: A genuine passion for delivering exceptional service in a fast-paced environment with a proven track record of client satisfaction. Technical Savvy: Solid computer proficiency and comfort working within CRM and hotel systems (such as Envision, Delphi, or Opera) to manage accounts and log daily activity. Communication: Exceptional written, verbal, and presentation skills, with a proven ability to confidently pitch to executive-level clients and stakeholders. Core Competencies: Strong negotiation skills, a highly organized approach to multi-tasking under deadlines, and a self-motivated mindset. Must be able to maintain confidentiality of information. Perform other duties as requested by management. Viceroy Hotels and Resorts is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of Viceroy Hotels and Resorts to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver’s license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements. Source: Hospitality Online