Claim Specialist - Property Field Inspection

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. We're moving with urgency to become a Next Gen Good Neighbor, with technology that strengthens human connections and enhances the customer experience. As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most. Grow Your Skills, Grow Your Potential Responsibilities Join our team as a Property Field Inspection Claim Specialist and showcase your expertise in handling accident and weather-related claims for homeowners, commercial properties, and large losses.     We are looking for an experienced and highly skilled professional to contribute to our dynamic team. State Farm is on the cutting edge with the use of technology to support claim employees in developing enhanced skillsets to support and protect our policyholders.  Not Human or Digital. Human + Digital, working together. You will be the first point of contact to meet with our insureds, explain coverage, estimate damages, and help them through the claims process while providing Remarkable service.

Conduct on-site inspections and assessments of property damages for both residential and commercial claims Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently May occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutions Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally Gather necessary evidence, document findings, and prepare detailed reports to support the claims handling process Investigate and adjust both personal and commercial property claims with exposures up to $500,000 Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulations Negotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelines   Where you'll work: This position is located in Salem, OR. Competitive candidates should reside within one of the listed zip codes and will service this same territory: 97002 97013 97020 97026 97032 97071 97101 97108 97111 97112 97114 97115 97122 97127 97128 97135 97137 97148 97149 97301 97302 97303 97304 97305 97306 97317 97321 97322 97324 97325 97326 97327 97330 97331 97333 97335 97338 97341 97343 97344 97345 97346 97347 97348 97350 97351 97352 97355 97357 97358 97360 97361 97362 97364 97365 97366 97367 97368 97369 97370 97371 97374 97376 97377 97378 97380 97381 97383 97385 97386 97388 97389 97391 97392 97394 97396 97419 97437 97446 97461 97489 97490 This is a Remote-Field position in which you will work from home and utilize a mobile office/vehicle for in-person appointments. Although the primary work location is in the field, with a commutable distance from home, there will be opportunities for virtual work to be completed at home. Additionally, there may be occasions where you will be required to travel outside your assigned area to assist in other territories.   Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible schedules and may be asked to work overtime and/or irregular hours.

Competitive candidates must demonstrate: Ability to investigate problems, evaluate information, and make well-supported decisions   Ability to interpret detailed policies, guidelines, or technical information and apply them accurately to real-world situations Ability to quickly learn unfamiliar concepts, processes, and terminology and apply that knowledge accurately in practical situations Ability to