Hair POD Program Manager

Job Location CINCINNATI GENERAL OFFICES Job Description The Opportunity Content House (CoHo) is P&G Personal Care’s hybrid in-house creative agency, delivering high-quality, scalable content across brands including Herbal Essences, Aussie, and Pantene. As CoHo continues to scale, the Hair POD requires a single-threaded owner of execution —ensuring work moves from idea → production → live with speed, accuracy, and compliance across an increasingly complex content ecosystem.

The Hair POD Program Manager – Content Delivery & Operations owns defined Hair content workstreams end-to-end, translating direction into execution across project planning, production delivery, and asset operations (talent and trafficking). Typical deliverables include: Organic & Paid Social content including seasonal offerings Curated creator content (e.g., skits, mashups) Banners This role ensures: Work is planned, produced, and delivered on time and on spec Assets are compliant, trafficked, and live correctly Teams are aligned across Brand, Creative, Production, and Media This is a high-accountability execution role, requiring strong discipline, ownership, and productivity mindset to deliver consistent results within established CoHo systems.

1. Content Delivery (Program Management) Own end-to-end execution of assigned Hair content workstreams Translate direction into clear timelines, trackers, and deliverables Coordinate across Brand, Creative, Production, and Media teams to drive delivery Maintain visibility into workstreams; proactively manage risks and dependencies Ensure delivery aligns with defined scope, priorities, and guardrails 2. Production & Delivery Execution Own day-to-day execution across production and post-production workflows Support content creation including social-first shoots and skit content capture Coordinate timelines, resources, and approvals across production and post Ensure smooth transition from production → post-production → final delivery Manage delivery of assets across formats (social, OLV, banners) and ensure readiness for trafficking 3. Talent & Usage Ownership Manage talent usage across assigned workstreams; ensure compliance with usage terms Track contracts, rights, and expirations; proactively flag risks Maintain accurate records (AD-ID, asset linkage, usage details) Ensure all content is executed within approved legal and usage guardrails 4. Trafficking & Asset Delivery Own trafficking of creative assets across platforms and media channels Ensure assets are delivered accurately, on time, and in the correct formats Execute uploads, swaps, and updates across systems Maintain asset tracking systems and ensure data accuracy Partner with Media teams to support launches and optimization 5. Financial & Operational Stewardship Manage POs, budgets, and reconciliation across assigned workstreams Track invoices and validate proof of performance Identify and resolve discrepancies early Ensure execution aligns with CoHo SOPs and governance frameworks 6. Execution System Discipline Operate within established CoHo workflows, systems, and guardrails Maintain trackers and tools to ensure visibility, accuracy, and control Surface risks early & escalate with clear context & recommended next steps Job Qualifications Experience Experience in project management, production, trafficking, or marketing operations Experience working on digital, social, or content delivery workflows preferred Experience in fast-paced, execution-focused environments (agency or in-house preferred) Familiarity with social, OLV, and digital content formats Capabilities & Ways of Working Operates with discipline — acts with urgency and delivers work on time, on spec, and with high accuracy Executes with excellence — consistently delivers high-quality outputs across production, post, and trafficking Acts as an owner — independently delivers defined scope from brief → live within established systems Champions