Sr. Principal, Customer Program Management (US-Based, Supporting China Business)
Astera Labs
- Location
- San Jose, California, United States
- Work model
- On-Site
- Level
- Principal
- Salary
- $205k – $260k/yr
- H-1B history
- 10 approvals (FY2023)
- Posted
- 2h ago
About this role
Astera Labs (NASDAQ: ALAB) provides rack-scale AI infrastructure through purpose-built connectivity solutions. By collaborating with hyperscalers and ecosystem partners, Astera Labs enables organizations to unlock the full potential of modern AI. Astera Labs’ Intelligent Connectivity Platform integrates CXL®, Ethernet, NVLink, PCIe®, and UALink™ semiconductor-based technologies with the company’s COSMOS software suite to unify diverse components into cohesive, flexible systems that deliver end-to-end scale-up, and scale-out connectivity. The company’s custom connectivity solutions business complements its standards-based portfolio, enabling customers to deploy tailored architectures to meet their unique infrastructure requirements. Discover more at www.asteralabs.com.
Sr. Principal, Customer Program Management (US-Based, Supporting China Business)
Location: San Jose, CA (Onsite)
Role Overview
Astera Labs is seeking a Sr. Principal, Customer Program Management to lead our most strategic China customer programs and build a scalable, cross-functional support model that connects those accounts to core functions at headquarters. Based in San Jose, you will serve as the senior bridge between customer-facing teams in China and HQ, driving execution across high-priority accounts while raising operating rigor, executive visibility, and responsiveness across regions.
As a purpose-built connectivity leader enabling rack-scale AI, Astera Labs is scaling fast — and this role is central to keeping that growth disciplined. You will align sales, field applications, product management, engineering, operations, quality, and supply chain around critical outcomes, ensuring commitments are met with urgency and a repeatable operating model that supports long-term success in China.
Key Responsibilities
• Strategic Customer Program Leadership
• Own executive-level program leadership for strategic China customer engagements, from opportunity development through qualification, ramp, and production readiness
• Drive integrated program plans across customer milestones, product readiness, validation, operations, supply chain, and support workstreams
• Lead cross-functional execution across multiple complex programs with clear accountability for schedules, dependencies, risks, issues, and decision-making
• Serve as the primary escalation leader for program-level issues affecting customer commitments, quality, readiness, or business continuity
• Provide concise executive updates covering status, risk assessments, tradeoffs, recovery plans, and