Recruiting Manager

At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Tokyo, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.

Lead recruiting across Japan, supporting both technical and non-technical hiring, including Engineering, Product Management, Sales, G&A, and leadership roles. Build and develop a high-performing recruiting team while fostering a culture of excellence, collaboration, and continuous improvement. Partner closely with senior leaders to translate business priorities into scalable hiring strategies and market plans. Serve as a trusted advisor on the Japan talent market, providing insights on the competitive landscape, compensation trends, hiring strategies, and organizational design. Develop innovative sourcing strategies to attract exceptional talent. Personally recruit and close senior and business-critical hires when needed. Continuously improve recruiting operations, interview quality, and candidate experience while ensuring hiring decisions remain thoughtful, efficient, and consistent. Partner cross-functionally with People, Compensation, Immigration, and Recruiting Operations to support the continued growth of our Japan business. Use recruiting data and market insights to influence hiring priorities, capacity planning, and long-term workforce strategy. What you’ll bring 10+ years of recruiting experience, including experience leading recruiting teams in Japan. Experience hiring across both technical and business functions within high-growth technology companies. Deep understanding of the Japan talent market, including experience building engineering and enterprise sales organizations. Strong people leadership skills with a track record of coaching and developing recruiters. Experience partnering directly with executives and senior hiring managers on organizational growth and talent strategy. Excellent judgment, prioritization, and problem-solving skills in fast-changing environments. Passion for delivering an exceptional candidate and hiring manager experience. Native fluency in Japanese and strong written and verbal English communication, with the ability to influence and build trust across global and local stakeholders.

Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are