Technical Account Manager

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Own Every Moment at NetApp At NetApp, your ideas power innovation. We lead in intelligent data infrastructure—delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud. Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function.

Technical Account Manager

Munich, Germany

Job category: Customer Support Job ID: 135612-en_US

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At NetApp, we believe in empowering our customers while fostering an inclusive, dynamic, and growth-driven environment. As a  Technical Account Manager (TAM) , you will combine technical expertise with exceptional customer success skills to deliver impactful experiences and drive meaningful business outcomes. Your role will focus on empowering customers to achieve their goals through NetApp solutions, blending technical acumen with strategic collaboration. This position offers opportunities for growth, innovation, and making a tangible difference in the success of our customers. We welcome candidates from diverse backgrounds and experiences, emphasizing skills and potential over traditional requirements. If you’re passionate about technology and customer success, we encourage you to apply—your journey starts here.

As a TAM, your responsibilities will include: Business Consultation:  Collaborate with customers to provide technical advice on NetApp products and services, identifying opportunities to enhance their experience and achieve business goals. Recommend and manage tailored training plans based on customer needs. Relationship Building:  Build and maintain strategic relationships with customer technical stakeholders, such as VP Infrastructure, Infrastructure Architects, Storage Admins, Engineers, and Compliance Leads, serving as a trusted advisor throughout their journey with NetApp. Onboarding