Head of WSO Core Operations

Grade Level (for internal use): 13 The Team: S&P Global WSO is an industry leader in leveraged loan and high-yield solutions and provides comprehensive products and services for portfolio management, administration, reporting, and analysis. Responsibilities and Impact: S&P Global is seeking an experienced and self-motivated individual to manage both client relationships within the Portfolio Management Services group.  The successful candidate will be responsible for managing client-driven strategy and client support throughout multiple aspects of the business.  Additional responsibilities include coordination of issue resolution, training, reporting, keen understanding/presentation of the clients' business structure, product pipeline, and market footprint. This individual will help set the vision of our team, as well as the daily tone of positive client experiences. Manage a team strategy around a set focus of clients who utilize solution products  Responsible for client task management as it relates to daily deliverables, product improvements, the strategic roadmap, and the prioritization of these expectations Find ways to enhance our service offering by working with Product and other internal teams to streamline processing and create efficiencies Demo products across solutions for prospective clients Complete special projects as assigned Compensation/Benefits Information: (This section is only applicable to US candidates) S&P Global states that the anticipated base salary range for this position is $140,000 to $160,000. Final base salary for this role will be based on the individual’s geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is eligible to receive additional S&P Global benefits What We’re Looking For: Basic Required Qualifications: Banking or investment industry experience Customer relations experience Strong work ethic – organized, detail oriented, analytical, task driven Technical awareness through software applications Adept at building strong client relationships with an emphasis around overall client execution Additional Preferred Qualifications: BA or BS or equivalent experience 10 years of tangible experience managing a team of individual contributors in the financial services industry  Right to Work Requirements: This role is limited to persons with indefinite right to work in the United States. Return to Work: Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative, Restart, we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence . What’s In It For You?

Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us