Customer Service Representatives

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Customer Service Representatives

Minnetonka, Minnesota + Additional locations

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Caring. Connecting. Growing together. With these values to guide us, our people are committed to making a meaningful difference in the lives of those we are honored to serve.

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Customer Service Representatives

Requisition number: 1062275

Job category: Customer Services

Primary location: Minnetonka, Minnesota

Additional locations: Minneapolis, Minnesota | Tampa, Florida | Dallas, Texas | Hartford, Connecticut | Phoenix, Arizona

Date posted: 07/22/2026

Overtime status: Non-exempt

Travel: No

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This position is National Remote. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. UMR , UnitedHealthcare 's third-party administrator (TPA) solution, is the nation's largest TPA. When you work with  UMR , what you do matters. It's that simple . . . and it's that rewarding. In providing consumer-oriented health benefit plans to millions of people; our goal is to create higher quality care, lower costs and greater access to health care. Join us and you will be empowered to achieve new levels of excellence and make a profound and personal impact as you contribute to new innovations in a vital and complex system. Opportunities are endless for your career development and advancement within  UMR  due to our record-breaking growth. Regardless of your role at  UMR , the support you feel all around you will enable you to do what you do with energy, quality, and confidence. So, take the first step in what is sure to be a fast-paced and highly diversified career. Our Customer Service Representatives play a vital role in UMR's success by supporting members and providers while delivering exceptional service experiences. As a key point of