Tech Lead - Application Support N 4C

Tech Lead - Application Support N Ready to turn bold ideas into real-world impact?  At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies’ most complex challenges.   If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.    Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.  Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .

Design, build and maintain data platform infrastructure on AWS & Databricks environment with automation tools such as Terraform, Code pipeline, Code Build and Jenkins. Leverage AI tools on development (such as AWS Bedrock, Agent Core.. etc) of Infrastructure-as-code Monitor & manage all aspects of system security, performance, storage, incidents, usage, backup and recovery – for databases, applications, and infrastructure on AWS Maintain and support Redshift Cluster and Schemas and business pipelines. Take ownership of the design, governance, performance tuning, capacity planning, data availability and operational aspects of the data solutions Use your coding skills across a number of languages (such as SQL, Python and/or Java) and develop appropriate instrumentation to collect metrics on system performance, cost, data ingress/egress /storage processes Work with information security and compliance teams in governing policies and procedures Have a clear understanding of building observability dashboards (such as Splunk, SignalFx, Grafana.. ect) for infra and Operational monitoring Coordinate infrastructure enhancements and maintenance with the system/network engineering teams Perform technology evaluations and testing to introduce new technologies to be adopted by the data platform team Participate in 24x7 on-call rotation to handle issues that occur outside of business hours Requirements: Good years of experience with building and maintaining distributed and high-performance production environments in large-scale consumer enterprises. Development and deployment experience with most if not all of the following components of AWS in data space: Management - CloudWatch (Events/Logs), IAM, CloudTrail, EC2 Systems Manager and Splunk IaaS – EC2, VPC, EBS, ELB, KMS, SNS, Secrets Manager, S3 and Glacier Data Management – DMS, Redshift, RDS, EMR, Data Bricks, AWS Batch, Airflow Managed Service, Glue Services and Lambda CI/CD – Jenkins, AWS code pipeline, Code Build, Lambda Other - Server Migration, Storage Gateway, CDN Very good hands-on experience with development and deployment of above infrastructure with automation tools such as Terraform Strong Redshift database administration experience would be a plus Strong CS fundamentals, experience with one of the programming languages (Java, Python) and able to write pipelines for automation, metrics/data collection and system administration purposes Understanding automation and orchestration platforms such as Airflow/MWAA and AWS Step Functions. Ability to learn quickly and think outside of the box with excellent communication skills (written and oral). Bachelor's degree