Banking Services Operations Associate III - ACH

Processes and balances incoming and outgoing Automated Clearinghouse (ACH) files. Processes ACH disputes and government reclamations in a timely and accurate manner.

Process ACH windows for customers including origination file preparation, manual kick to system for processing, balance, and evaluation of suspends and unmatched files in a timely and accurate manner. Process guidance and gather applicable approvals within 5 day guidance overlines for unresolved online transactions, deletions, reversals, and corporate reclaims in a timely and accurate manner. Verify Electronic Data Interchange (EDI) for changes, additions, or deletions in Paperless Entry Processing (PEP). Process and respond to government reclamations within required timeframe. Complete Automatic Transfer Generator (ATG) verification and set-up. Research and process late returns and Power of Attorney (POA) documents. Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned. Scope of Responsibilities: Develop and demonstrate working knowledge of ACH request processing across one business line, including retail or commercial. Supervisory/Managerial Responsibilities: No supervisory responsibilities.

Required: Associate’s degree, or in lieu of a degree, a minimum of 2 years’ general work experience Proven verbal and written communication skills Education and Experience Preferred: Familiarity with the use of Personal Computers including word processing, spreadsheet, presentations and industry-specific software.

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.68 - $31.14 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. Location Amherst, New York, United States of America Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people’s lives and uplift the communities we serve. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T’s affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution. As an employer of choice, we are proud