BRCF Ops Lead

At Amazon, we're working to be the most customer-centric company on earth. Operations is at the heart of what we do, delivering hundreds of thousands of items each day and fulfilling customer orders from all over the world. A Ops Lead in Brazil Central Flow position requires strong analytical skills, effective communication, and the ability to bridge business needs with technical solutions. Key job responsibilities • Manage projects, timelines, and deliverables • Communicate with cross-functional teams and stakeholders • Perform complex data analysis, identifying trends in large datasets • Develop and maintain KPIs, dashboards, and reports • Translate business objectives into technical requirements • Troubleshoot complex issues and develop innovative BI solutions • Deliver regular project updates and key metrics About the team Central Flow é uma equipe estratégica responsável por otimizar o fluxo operacional nos Centros de Distribuição (FCs) da Amazon em todo o Brasil. Nossa missão é padronizar e simplificar práticas operacionais, aprimorando diretamente o atendimento ao cliente. Aqui, cultivamos liderança e promovemos uma cultura de crescimento contínuo por meio de análise orientada por dados e excelência operacional.