Senior Program Manager - FinOps, FinOps PMO

At Amazon we strive to be Earth's most customer-centric company. Our passion for invention leads us to continually pioneer and globalise new businesses and customer offerings. As a result, Amazon continues to grow and evolve across many different business lines. In supporting this growth and evolution, Amazon Finance Operations (FinOps) goal is to deliver seamless procure-to-pay, order- to-cash and payroll processes that enable geographic and market expansion across all Amazon's businesses, from Retail, Digital and Advertising through to AWS and Logistics, while ensuring regulatory and legal compliance. As part of this growth we now seek a Customer Obsessed, Results Driven Senior Program Manager for our FinOps Program Management Office (PMO) in the LATAM region. This is no ordinary Program Management role. You will own the lifecycle of complex, cross-functional programs that touch every aspect of our diverse, fast-paced global operations — from defining program strategy and vision through to sustained delivery and continuous improvement. As a Senior Program Manager, you will lead cross-functional teams to deliver large-scale business transformations, working backwards from the core problem to challenge assumptions, develop clear program tenets, and make smart trade-offs between competing priorities. You will leverage AI as a force multiplier across the entire delivery lifecycle — not as a peripheral tool, but as an integral part of how you plan, coordinate, track, communicate, and deliver. From generating and stress-testing program plans, to automating status aggregation across workstreams, to producing launch readiness assessments and synthesising post-launch operational data into actionable improvements — you will set the standard for AI-augmented program delivery. You will bring high judgment to distinguish between one-way and two-way door decisions, driving rapid experimentation where possible while ensuring rigour for irreversible choices. You will take calculated risks in pursuit of breakthrough results, understanding that significant progress on a bold objective often creates more value than perfectly delivering incremental improvements. Are you ready to redefine what's possible in Program Management? Apply now and join the Amazon team driving the future of global technology and innovation. Who Are We Looking For? The successful candidate will bring a demonstrated ability to manage the lifecycle of complex, cross-functional programs with considerable business impact. You will have a proven track record of delivering large-scale, highly complex business program implementations in fast-paced, deadline-driven and virtual environments, ideally involving systems development and integration. You will demonstrate: • Active, demonstrable use of AI across the program delivery lifecycle — from planning and dependency mapping through to launch coordination, status synthesis, risk identification, and post-launch analysis. We do not want someone who knows about AI; we want someone who delivers programs differently because of it. • The ability to work backwards from the problem — challenging assumptions about how things have been done, questioning whether existing approaches are still the right ones, and designing solutions from the core problem rather than defaulting to precedent. • High-judgment decision-making — distinguishing reversible from irreversible decisions, applying appropriate rigour to each, and driving decisions confidently when data is incomplete. • A metrics-driven approach that goes beyond tracking numbers to designing measurement frameworks that distinguish output metrics (delivery completion) from outcome metrics (business impact, stakeholder satisfaction) — while knowing when to trust judgment over data. • The ability to distil complex scenarios into clear, compelling narratives and communicate persuasively at all levels — from technical engineering teams to VPs. • A track record of