Associate Business Analyst

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. 
This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship. The Environmental Division of the Great American Insurance Group provides a comprehensive portfolio of environmental insurance products to a broad array of industries.  All products can be customized to address the specific risks and exposures of the client. Environmental Insurance - Great American Insurance Group Great American’s culture is built on connection, shared learning, and strong relationships. This is a hybrid role that combines in-office and remote work. Employees are expected to maintain a meaningful on-site presence to support collaboration, relationship building, and business success. This role supports underwriting operations and IT initiatives by improving workflows through automation, AI-enabled tools, and system enhancements. The analyst will work across underwriting, IT, and external vendors to streamline data intake, improve data quality, and support deployment of new solutions.

AI & Workflow Automation Assist in development and deployment of AI-driven tools to extract, organize, and summarize submission data Identify manual workflows and design automation solutions (Power Automate, Excel, SharePoint, etc.) Support straight-through processing (STP) initiatives and document intelligence solutions IT Projects & Deployment Support Coordinate testing and rollout of new IT systems and enhancements Perform QA/QC on implementations, ensuring alignment with business requirements Track issues, document defects, and validate fixes with IT teams Operations & Underwriting Support Assist with data validation, policy setup, and system entries Review submissions for completeness and resolve data gaps Assist with Underwriting Referrals Duties Support tracking tools (Excel-based models, logs, dashboards) Vendor & Cross-Functional Coordination Act as liaison between underwriting, IT, and external vendors Monitor vendor deliverables and timelines Support intake and organization of external reports and data Reporting & Process Improvement Build and maintain operational reports and dashboards Document standard processes and identify efficiencies Support continuous improvement initiatives across underwriting workflows Qualifications Bachelor’s degree (Business, Information Systems, Data Analytics, or related) 0–3 years of experience in operations, IT, or analytics Strong Excel skills; familiarity with Microsoft 365 tools Interest in AI, automation, and process improvement Strong attention to detail and problem-solving ability Preferred Skills Power Automate / Power Apps exposure Basic data or scripting skills (SQL, Python, etc.) Familiarity with insurance or underwriting processes Other Entry-Level Tasks (Day-to-Day) Maintain tracking logs for submissions, projects, and QA items Organize shared folders and documentation repositories Assist in preparing presentations and internal communications Perform ad hoc data cleanup and reconciliation tasks Support audit/compliance documentation efforts Value of the Role Direct exposure to underwriting, IT strategy, and AI adoption Opportunity to drive measurable efficiency