Associate Software Engineer - FSI

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhsinc.com The Corporate Information Services Department is seeking a dynamic and talented Associate Software Engineer. Working as a member of the Interface team with more experienced colleagues, the Associate Software Engineer supports the implementation, testing, documentation and support of enterprise-wide Integration processes using Cerner based application layer/technical tools. Works directly with the UHS Ambulatory Division in designing, developing, implementing and supporting integration solutions between the hospital EMRs and the Ambulatory systems. Works with customers to understand clinical workflow, gather interface (HL7) specifications and develop, test and implement Cerner interface solutions. Works to resolve issues or perform maintenance or enhancement tasks assigned by CORE/FSI team. Develops ETL applications using Cerner Open Engine, Cerner OPENLink, and Oracle SQL as needed. Provides technical support to the user community as needed. Meets deadlines and ensures continued progress toward assignment completion. Coordinates work assignments in order to meet deadlines. Key Responsibilities include: System Implementation: Communicates with users, vendors, and IS staff to develop/modify system specifications. Supports the implementation of applications and prepares the appropriate documentation. Performs system testing and documentation for all phases of the application development life cycle. Performs Q/A on application functionality. Monitors, researches and resolves implementation-related Customer Support Center Tickets. Adheres to appropriate UHS Project Management standards. Ensures strict adherence to work plans, reporting all serious deviations to management. Trains users in application use as needed. Designs solutions for applications and prepares the appropriate documentation. Assists in recommending application solutions to meet business needs Constructs and schedules automated processes Actively contributes to on-going process improvement. System Maintenance & Support: Monitors, researches, and resolves Customer Support Center Tickets Adheres to UHS Service Level and Change Management Policies. Provides on-call support as scheduled. Establishes and maintains regular communications with user community. Identifies potential system problems and proposes ways to avert them. Creates and maintains effective program documentation. Participates in new development, maintenance and enhancement for integration processes Troubleshoots and resolves customer problems of various complexities such as code defects, application configurations, networking or other issues commonly encountered. Sets up and configures application settings and permissions Provides regular updates to customer of ongoing troubleshooting and resolution efforts. Updates knowledge base as issues are discovered and resolved Administration Oversight: Maintains Service Excellence principles. Prepares and submits status reports to supervisor as required. Keeps management well informed of activities, needs, problems. Adheres to structured programming, analysis, and design techniques. Provides training where applicable.

Position Requirements: This position requires a Bachelor’s degree in Computer Science, Information Systems or a related field and an understanding of SQL,