Account Executive

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.    The Account Executive is accountable for developing and implementing comprehensive account plans that delight clients and ensure healthy long-term partnerships. This strategic leader must   anticipate   client needs, deliver exceptional results that outperform key performance indicators, and build high-performing teams that achieve operational excellence while driving sustainable revenue growth and profitability.

Exceeding Client Expectations Through Strategic Partnership   Executes the vision and strategy of the account plan, ensuring client   objectives   and interests are consistently met and exceeded   Acts as a Strategic Partner   by connecting teams across regions and services, driving the fundamental   mindset   and bringing strategic direction to complex client relationships   Demonstrates Proactive Leadership   by   anticipating   where clients are heading and positioning teams for success, connecting dots across organizational silos   Develops,   manages   and implements Voice of the Customer (VOC) programs to regularly gain input and direction from clients ensuring strategic alignment   Responds to client issues with expedient, professional solutions that strengthen long-term partnerships   Building and Managing High Performing Teams with Accountability   Maintains Strategic Accountability   by staying close enough to major work initiatives without micromanaging day-to-day operations   Ensures the best qualified candidates are hired for all roles on the account   Builds   actionable and measurable career development plans for all direct reports   Drives Best Practices   on account while bringing in external speakers and off-account experts to enhance team capabilities   Updates Metro Plans opportunistically   rather than limiting updates to the contractual two per year requirement   Embodies the firm's values and core behaviors of collaboration,   integrity   and excellence   Advances diversity and inclusion priorities through strategic talent moves including hiring,   rotation   and promotion   Identifies   and   grooms   successors to key roles   Achieving Financial Results Through Strategic Growth   Presents annual account plans including key   objectives , client satisfaction results, value-add activity summaries, and targeted expansion strategies   Proactively manages account budgets while   identifying   opportunities to generate   additional   revenue   Retains all current business lines and expands the book of business beyond existing product lines or geography   Mitigates organizational risk by   maintaining   A/R below   60 days   payable   Contributing to Company Growth and Innovation   Showcases Excellence   by bringing leading practices and innovations from the account to the broader organization   Leverages Relationships   to bring flexibility and   expertise   to the entire team,   demonstrating   best-in-class service delivery   Identifies   opportunities within professional networks to generate   additional   revenue, engaging cross-functional resources effectively   Demonstrates Courage   by challenging the status quo on both client and internal sides to drive continuous improvement   Serves as internal reference for service delivery excellence that expands Jones Lang LaSalle's market presence   Key Attributes Required