GEN AI Developer

Job Requisition: Gen AI Developer (5 to 8 years) The Spec Analytics Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the sub function/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams. TTS Analytics C11 What do we do? The TTS Analytics team provides analytical insights to the Product, Pricing, Client Experience and Sales functions within the global Treasury & Trade Services business. The team works on business problems focused on enhancing client experience, driving acquisitions, cross-sell and revenue growth. The team extracts relevant insights, identifies business opportunities, converts business problems into analytical frameworks, uses big data tools and AI/ML techniques to drive data driven business outcomes in collaboration with business and product partners. The team works on building and operating Generative AI and deep learning solutions - Design, implement, and scale production‑grade AI applications end‑to‑end—from data ingestion and model services to user‑facing interfaces, observability, and secure deployments.

DESCRIPTION The role will be Spec Analytics Intmd Analyst (C11) in the TTS Analytics team The role will report to the AVP or VP leading the team. The role will involve working on Multiple analyses through the year on business problems across the client experience for the TTS business This will involve leveraging multiple analytical approaches, tools and techniques, working on multiple data sources (unstructured data like emails, call transcripts, etc., client profile & engagement data, transactions & revenue data, digital data, etc.) to provide data driven insights to business partners and functional stakeholders As a key contributor to ideation on analytical projects to tackle strategic business priorities The role will require endless curiosity, as ambiguity and open-ended questions are a core part of the team’s work Own end‑to‑end delivery of AI‑powered products: requirements, design, implementation, testing, deployment, and support. Apply GenAI techniques (prompt engineering, RAG, fine‑tuning) and deep learning methods to solve practical user and business problems. Collaborate with product, business, operations and data teams to prioritize and translate ambiguous problems into delivered capabilities. Create clear technical documentation, architecture diagrams, and runbooks; participate in design and code reviews. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Ability to build partnerships with cross-function leaders.

Experience: 5-8 years of relevant experience in Data Science (ML and DL) combined with solid experience