Commercial Loan Servicing Specialist

Why Wells Fargo Are you looking for more? Find it here.  At Wells Fargo, we’re more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed.  We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work.  It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being.  You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow.  And we’re recognized for it – Wells Fargo once again ranked in the top three - making us the #1 financial services employer – on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S.  Join us! About this role: Wells Fargo is seeking a Commercial Loan Servicing Specialist to join the Commercial Real Estate & Syndicated Lending Operations Servicing team. Learn more about our career areas and lines of business at wellsfargojobs.com. In this role, you will: Provide servicing activities for low to moderately complex commercial products Coordinate all aspects of resolving open customer service issues and interact with internal and external customers Provide customer service, loan and regulatory diligence and ensure compliance with all bank policies, procedures, and regulatory requirements Evaluate and upload data into the systems of record Serve as primary liaison and work collaboratively with Sales, Legal, Control and Risk, Technology, and various Operations and company teams as necessary to progress customer-focused needs Review and negotiate basic loan servicing transactions, evaluate risks, and devise strategies to mitigate risks and identify procedural modifications Serve as an escalation point in the resolution of client issues Provide guidance and training to peers Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals Present recommendations for resolving low to moderately complex situations and exercise independent judgment while developing expertise in the function, policies, procedures, and compliance requirements Required Qualifications: 2+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Proficient in Loan IQ Syndicated Lending Experience Experience working with Participation, trades, and foreign loan originations Knowledge of loan documentation; construction loan budget monitoring experience; and title work experience. Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment Excellent verbal, written, and interpersonal communication skills Ability to effectively resolve problems and conflicts at the immediate and root-cause levels Ability to work effectively, as well as independently, in a team environment Ability to work in a fast-paced deadline driven environment Sound critical thinking and problem-solving skills, as well as the ability to embrace and adapt to change Good business communications skills and be recognized as someone who delivers extraordinary and superior customer service Job Expectations: This position currently offers a hybrid work schedule three (3) days in office and two (2) days remote Candidate must be able to work Mon – Fri: 8:30am – 5:30pm Ability to work additional hours as needed Primary Posting Locations: 1525 W W T Harris Blvd, Charlotte, North Carolina 28262 Posting End Date:   6 Aug 2026 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for