Assistant Manager - Service Experience - Manalapan Commons Rack

The ideal Assistant Service Experience Manager   candidate is goal-oriented, enthusiastic about the business of fashion and has demonstrated skills in the areas of influencing, collaborating and is committed to driving results and providing an exceptional customer experience.       A day in the life…   Demonstrate ownership of disciplines and process adoption with technology and innovation that enhance the customers experience   Assist the   Service Experience Manager   in coaching an interactive team of specialists who drive education efforts through influence and coaching to ensure the adoption of new behaviors and processes   Develop relationships with both merchandising and store teams to effectively help lead and integrate change that promotes customer driven initiatives   Assist the Service Experience Manager   with financial aspects and budgets to drive efficiencies and continuous improvement within the organization   Assist with protecting security and privacy of customer information including education, compliance and disposition of issues   Perform all Service Experience, Cash Room and Communication procedures as applicable     You own this if you have…   A t rack record of successful results, for example, strong productivity and achievement of goals   Strong organizational, delegation and follow-through skills   Clear and effective writ ten and verbal communication as well as   strong interpersonal skills   The a bility to prioritize multiple tasks in a   fast paced   environment.   Proficiency in multiple operating systems such as, MS Windows, iOS and Android   A   high school diploma, or equivalent (preferred) Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.  Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $23.00 - $30.75 Hourly     We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources     This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Full_Time_ES-US.pdf   A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at  www.nordstrom.com .  Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.   Nordstrom keeps