Senior Software Engineer - SRE

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This role leads the design, development, testing, implementation, and operation of secure, scalable, resilient, and highly available software platforms using Site Reliability Engineering and AI-native engineering practices. The engineer collaborates across technical teams to build and support cloud-native, containerized, and distributed systems while owning production reliability, monitoring, incident response, CI/CD, deployment stability, vulnerability remediation, and operational automation across a growing portfolio of enterprise applications. The role designs and implements Terraform-based infrastructure-as-code and drives enterprise standardization for capabilities such as certificate lifecycle management, secrets management, and Vault solutions. It also applies AI-assisted development, intelligent automation, and automated testing to reduce manual engineering effort, improve software quality, and support the reliable operation of AI-enabled services. Success is measured by improved availability, reduced incidents and recovery time, secure and maintainable solutions, faster delivery, and greater operational efficiency. This position provides technical leadership for the SRE team, strengthens the India GCC capability, and establishes reusable engineering standards that reduce risk, improve engineering productivity, and enable scale. Job Responsibilities : Lead SRE architecture, engineering innovation, and standardization across cloud platforms, containers, deployment patterns, certificate lifecycle management, secrets management, and Vault solutions. Integrate AI-native development practices, automation frameworks, modern software architectures, and emerging technologies to improve scalability, efficiency, and software delivery performance, while leading and mentoring the broader SRE team and strengthening the India GCC capability through technical guidance, knowledge transfer, engineering reviews, and consistent operational practices. Maintain clear technical documentation, runbooks, automated knowledge artifacts, architecture decisions, and reusable implementation patterns to improve supportability and collaboration. Own production reliability and engineering for enterprise applications, including monitoring, observability, incident response, root-cause analysis, service recovery, performance, capacity, and operational readiness. Design, develop, automate, test, and optimize software solutions using Terraform-based infrastructure-as-code, CI/CD improvements, AI-driven development workflows, intelligent automation, and modern testing frameworks to reduce manual effort, improve engineering productivity, accelerate delivery, and ensure high-quality releases. Contribute to design innovations that improve systems, processes, or services using new frameworks and industry best practices Collaborate with technical teams to deliver solutions and mentor others through knowledge sharing and training sessions Support technology strategy by evaluating and applying current technologies that align with business goals Create clear documentation for software code, system designs, and business requirements to support knowledge sharing Also responsible for other duties/projects as assigned by business management as needed Required Education and Work Experience : Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience Acceptable areas of study include Computer Science, Software Engineering, Information Management or equivalent