Senior Manager, Corporate Workplace and Facilities Management
Spectrum
- Location
- Charlotte, NC
- Work model
- On-Site
- Level
- Senior
About this role
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. As a Senior Manager, Corporate Workplace and Facilities Management at Spectrum, you'll oversee building maintenance and workplace services, ensuring a seamless experience for employees and visitors. Your leadership will focus on operational reliability and effective property management. By driving a high-performance culture and optimizing facility operations, you'll contribute to Spectrum's mission of operational excellence and exceptional service delivery. How You'll Make an Impact Develop and manage robust facilities operational strategies focused on customer experience, reliability, and cost optimization. Oversee expense and capital budgets, ensuring expenditures align with the Total Cost of Occupancy methodology. Ensure proper staffing and completion of daily facility tasks, including maintenance and workplace experience services. Administer personnel functions, such as recruiting, training, and mentoring staff, to build a strong team. Collaborate with Finance and other partners to manage property financial activities and adhere to corporate policies. Oversee vendor performance management and ensure all work meets contractual and company expectations. Lead facilities planning, including space allocation and coordination with departments for reconfiguring spaces.
Working Conditions
Potential but limited overnight, multi-night travel to offices in market areas/out-of-town Available to respond to after hour emergencies/inclement weather issues Ability to climb a ladder, bend/squat/kneel and lift or carry up to 20 pounds as needed Walking: moving about on foot frequently, often over long distances and for long periods of time This position requires full-time, on-site presence with no remote or hybrid work options What You'll Bring to Spectrum Required Qualifications Education Bachelor's degree in Business Administration or related field, or 5 years of equivalent experience Experience 7+ years of facilities management experience 5+ years of Office and Occupancy Services management experience 5+ years of supervisory experience Hospitality, Meeting and Event Management Skills Understand building construction with the ability to read and interpret blueprints Communicate in a clear, straightforward, professional manner with all levels of employees, customers, and suppliers, both in writing and verbally; Demonstrate advanced customer service skills Use personal computer and software applications, including Microsoft Office, proficiently Work independently Know fire prevention and other building safety programs and practices Understand OSHA, EPA, and DOT regulations Have knowledge of quantitative and qualitative methods for safety management Know environmental auditing, incident investigation, and reporting; Demonstrate effective analytical and reasoning skills Understand financial terms, principles, and corporate budgeting practices Apply and utilize KPIs and performance metrics through benchmarking and best practices Exhibit effective empathy, compassion, welcoming skills, and willingness to provide atonement in difficult situations; Supervise, influence, and motivate others effectively Maintain confidentiality effectively Hold a valid driver's license with a satisfactory driving record within company-required standards Read, write, speak, and understand English Preferred Qualifications Experience managing multi-site corporate, retail, and other facilities operations Experience with capital projects, renovations, and workplace planning Experience with CMMS, IWMS, or other facilities technology platforms Professional certification such as CFM, FMP, SFP, BOMI, or PMP Knowledge of sustainability, energy management, and workplace strategy Experience leading vendor performance programs and service-level reporting #LI-DH1 GFR600 2026-77671 2026 Here, our employees don’t just have jobs, they're