Director, Partnership Management
Wyndham Hotels
- Location
- Parsippany, NJ, US
- Work model
- On-Site
- Level
- Staff
About this role
Wyndham Hotels & Resorts is now seeking a Director, Partnership Management to join our team at the Parsippany - 22 Sylvan Way location in Parsippany, New Jersey. Why Wyndham?
By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You’ll be part of one of the largest hotel franchise companies in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you’ll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusive, caring and fun. At Wyndham, we provide all team members the opportunity to grow through best-in-class training and career development, leadership training, mentorship opportunities and educational support. Supporting our team members is a top priority, which is why we offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility and much more. At Wyndham Hotels & Resorts, we value and embrace a culture of diversity, equity and inclusion that supports team members of all backgrounds and experiences. We can’t wait to welcome you! The Role
The Director of Partnership Management will be part of a dynamic Loyalty & Strategic Partnerships team, supporting existing and new partnerships across our award-winning Wyndham Rewards program, including some of our most high-impact partners. In this role, the Director of Partnership Management will be responsible for building and executing the strategy for financial and loyalty partnerships and leading partner success, marketing and operations that drive long-term sustainable growth and member engagement that elevates the Wyndham Rewards brand. This role will work closely with the business development director to lead innovation across the partnership portfolio, including the strategy and development of new business initiatives to unlock new revenue streams, increase brand awareness of the Wyndham Rewards program, and engage our 122M+ members. What you'll do
Partner with the Sr. Director of Strategic & Loyalty Partnerships to develop and execute the strategic plan for the existing partner portfolio, ensuring alignment with business objectives and long-term growth priorities. Own the ongoing strategy, performance, and optimization of strategic partnerships, developing marketing and promotional roadmaps that maximize revenue, member engagement, and partner value. Leverage data-driven insights through business reviews to optimize existing partnership programs and identify opportunities to improve performance. Lead and develop the team responsible for the day-to-day management of key Wyndham Rewards financial, earn and redeem partner relationships, serving as the primary owner of partner success. Drive the successful onboarding, implementation, and ongoing management of newly signed partnerships, ensuring a seamless transition from Business Development and execution of go-to-market plans. Partner closely with the Director of Business Development throughout the partnership lifecycle by providing implementation expertise, operational support, and partner insights to help them identify new strategic growth opportunities with existing partners. Maintain full P&L accountability across partnerships, leading forecasting, budgeting, accruals, and financial planning in partnership with Finance while driving performance to meet or exceed three-year revenue targets and key business KPIs. Collaborate with internal and external partners to develop and execute integrated, multi-channel marketing strategies that drive member engagement, program awareness, and EBITDA. Lead cross-functional teams to deliver partner initiatives, promotional campaigns, portfolio-wide activations, and strategic projects that enhance partner performance and maximize business results. You'll be successful if you have
Proven track record for meeting and exceeding and