Business Operations Specialist - TikTok Shop - Germany (Third Party Associate)

About the team The ecommerce industry has seen tremendous growth in recent years and has become a highly competitive space among leading Internet companies. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a new and better ecommerce experience to our users.

The Germany Business Management Team supports the planning, execution, and operational management of key seller- and creator-related business programs. The team works closely with Business, Product, Data, Finance, and Operations teams to ensure that business requirements are translated into accurate system configurations and successfully launched. You will have the opportunity to participate in impactful projects, gain hands-on experience in ecommerce business operations, and develop practical skills in data management, system configuration, project coordination, and cross-functional collaboration.

Responsibilities - Support the configuration and execution of key business projects, including Seller Mission, Seller Assignment, Seller Commitment, Creator Mission, Creator Commission, and other seller- and creator-related programs. - Collect, consolidate, and validate business requirements and configuration data from relevant stakeholders. - Prepare configuration templates and ensure all required information is complete, accurate, and submitted on time. - Coordinate with Business, Product, Data, Finance, and Operations teams to support project launches and resolve configuration issues. - Track project progress, risks, dependencies, and next steps through clear trackers and documentation. - Conduct pre-launch and post-launch checks to ensure configurations are implemented correctly and identify any required corrections. - Support data analysis and reporting to evaluate project performance and identify operational issues or improvement opportunities. - Manage multiple operational projects simultaneously and ensure agreed timelines and quality standards are met. - Support the standardisation and optimisation of configuration processes, templates, SOPs, and quality-control mechanisms.