Business Systems Analyst

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Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data.

Business Systems Analyst (BSA) : (GTM & Revenue Operations)

AI-Driven Delivery Model | Value Stream Aligned

We are seeking an experienced AI-forward Business Systems Analyst to support our global GTM and Revenue Operations organization. This role operates within an AI-Driven Delivery Model transforming the BSA function from a reactive requirement-taker into a strategic facilitator, business translator, and value-stream orchestrator. The ideal candidate leads with business outcomes, surfaces AI and automation opportunities, and drives delivery from the earliest moments of engagement.

The BSA partners with business stakeholders, process owners, and engineering teams to lead AI-assisted intake, generate structured business context, and deliver scalable technology solutions that support our global GTM and Revenue operations teams. You'll help shape how a global SaaS company sells, quotes, forecasts, licenses, and delivers customer value. This role has direct influence over systems and processes supporting thousands of users worldwide.

How We Work: AI-Driven Delivery Model

This role operates within a modern, AI-accelerated delivery model. Traditional ticket intake and static requirements gathering have been replaced with a conversational, AI-assisted process that begins with business context and ends with intelligent, capacity-aware sprint planning.

AI-Assisted Intake & Business Context

• Lead structured, conversational intake sessions with business stakeholders by replacing static form-based requirements gathering.

• Leverage AI-generated transcripts and NLP extraction to produce structured intake artifacts, including business context, problem statements, strategic imperatives, and KPIs.

• Validate and enrich AI-generated Business Requirements Documents (BRDs) and Technical Requirements Documents (TRDs) with GTM and Revenue Operations domain expertise.

• Surface AI, automation, and orchestration opportunities early in the intake process.

Value Stream Alignment & Delivery Orchestration

• Operate as a strategic facilitator and business translator within the GTM and Revenue Operations value streams.

• Partner with Business Process Owners, Enterprise Architects, Developers, and QA teams across the full SDLC.

• Support intelligent work routing, ensuring delivery is