Sales Specialist - Used Parts

Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com Notice: Know Your Rights: Workplace Discrimination is Illegal Notice: Pay Transparency Nondiscrimination   (English) Aviso: Transparencia en el Pago No Discriminación  (Spanish) Job Description: What does your next challenge look like? At SATAIR, we believe in sustainable aviation that allows people to travel and connect across the globe. We are on a mission to provide world class material solutions that keep aircraft flying and extend their lifespan. In Satair, you can challenge the status quo, pioneer new ways of working, and generate real value for airlines and suppliers worldwide. Being part of the Airbus family gives us the opportunity to live a global mindset, working in international and diverse teams and collaborating across functions, sites and cultures. If you want to work as one team embracing a can-do attitude in a demanding environment, then we offer a great place to explore, learn, and grow, making an impact on aviation’s digital and sustainable transformation. In this context we are looking for a Sales Specialist- Used Parts to join our Customer Support Team in Herndon, Virginia. This role will support  the sales of used aircraft parts and services to operators, lessors and repair shops within Satair PTE Ltd's sales. Increasing customer satisfaction by providing high quality responses to all customer related requests for all spare parts and related services.   WHAT’S IN IT FOR YOU  Here is a selection of some of the benefits we offer our employees. Local benefits may vary. Competitive Remuneration Work / Life Balance: Hybrid Working, flex-time, maternity/paternity leave Personal Development: Personalized development plans, large portfolio of learning solutions & lots of internal mobility opportunities Health & Wellbeing: Health insurance, well-being programs HOW YOU WILL CONTRIBUTE TO THE TEAM Primary Responsibilities: 75% Ensure that Satair's quality policy, goals and procedures are adhered to and the highest level of customer satisfaction Effectively engage in strategy development & implementation, and execution on Sales Plan Plan/run/coordinate sales and activity plans in close partnership with Product Management Drive sales campaigns/Satair strategic developments in collaboration with Product Management team Provide regular reporting updates on customers and competitive landscape within sales area Develop Satair Pte Ltd's market position in connection with current used part management, and report to Product Management about potential new distributorships Establish accurate pricing policy resulting in optimum profit Meet sales budget for own sales area based on overall evaluation of the total sales potential in own sales area Provide quarterly reports and forecast figures for Satair PTE Ltd's sales area Secondary responsibilities: 25% Coordinate relevant sales tasks between Satair Departments in close partnership with Product Management Set up and maintain appropriate client data records assist the Product Marketing Department furnishing Satair's suppliers with information on market conditions and assist on customer meetings Ensure that customers receive full support for their used part orders issues. This includes the internal management of orders, actively working customer order backlog, addressing customer complaints related to material orders as well as the follow-up of customer requests in coordination with all the departments involved in spares ordering activities. Coordinate and conduct regular account meetings with the responsible departments, (Sales & Support functions and others, as needed) to share information and keep a global view on customers' activities which will include openly discussing order related issues to reduce possibility of issue