SAP CALM-Solman-Senior

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Technology Consulting - SAP CALM Consultant:     About Global Delivery Services

Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda. Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom. Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service. Enablement Services provides cost-effective, high-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services. Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation.

The Opportunity   We are seeking a skilled SAP CALM Consultant to implement, configure, and manage SAP Cloud ALM for Application Lifecycle Management across SAP S/4HANA and other cloud landscapes. The ideal candidate will drive implementation like project management, change and deployment, test management, other testing tools , operations like monitoring, business process operations, integration monitoring, and ensure efficient DevOps practices using SAP Cloud ALM.     Your Key Responsibilities

Collaborate with functional, technical, and governance teams to optimize SAP Solution Manager and SAP Cloud ALM functionality. Utilize deep product knowledge to identify and communicate how IT solutions enhance operational efficiency. Lead SAP Solution Manager (SolMan) and SAP Cloud ALM initiatives, including developing and executing a strategic roadmap, driving new functionalities, and managing upgrades. Partner with governance, functional, and technical teams to improve and execute SolMan offerings effectively. Act as the product owner for Solution Manager and SAP Cloud ALM managing sprints, backlogs, and product priorities. Serve as the subject matter expert for operational execution, troubleshooting, and support, including leading and participating in projects, minor/major releases, and reviewing system-related tickets for accuracy and priority. Analyze, design, customize, and manage SAP Solution Manager and SAP Cloud ALM implementations, covering both technical usage and solution implementation.

Skills and attributes for success   Ideally, you’ll also

Bachelor’s degree with 3–7 years of experience in configuring and managing SAP Solution Manager. Extensive experience in configuring SAP Solution Manager functionalities, including CHARM, Focused Build, Solution Documentation, BPMON, Test Management, Template Management, and Best Practice Content.

What we look for

Proficient in configuring SAP Cloud ALM for Requirement Management, Change and Deployment Management, Process Management, Project Management, Documentation Management, Task Management, Test Management, and