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Web & UX Manager

Netskope

San José, Costa RicaMidH-1B sponsor company
Sign in to applyVerified 1h ago
Location
San José, Costa Rica
Work model
On-Site
Level
Mid
H-1B history
9 approvals (FY2023)
Posted
9h ago

Skills

FigmaLLMLooker

About this role

Join the Future of Security at Netskope

Netskope (NASDAQ: NTSK) is a leader in modern security and networking for the cloud and AI era. We secure and accelerate cloud, data, and AI in real time, everywhere. Thousands of customers, including more than 30 of the Fortune 100, trust the Netskope One platform, its Zero Trust Engine, and the powerful NewEdge network to gain full visibility and control without performance trade-offs.

At Netskope, our technology is driven by our greatest strength: our people. We believe that belonging powers innovation, and success is both personal and organizational. We embrace differences in gender, ethnicity, beliefs, ability, and identity, creating an environment where every voice is heard and respected. We empower our employees to bring their authentic selves to work, grow their careers through continuous education and mentorship, and lead with transparency and curiosity. Join a team where you belong, where you are encouraged to be an entrepreneur, and where together, we continue to redefine the landscape of security.

Visit Careers at Netskope to learn more. Follow us on LinkedIn and Instagram.

About the position

We are looking for a Manager, Web & UX to join Netskope's Digital & Brand Studio to transform our digital footprint into a high-performance, conversion-driven revenue engine. The person in this role will own the global website vision, roadmap, and user experience, blending cutting-edge AI automation with modern web architecture to maximize pipeline growth. The ideal candidate will bring deep expertise in B2B web strategy, keen sense of good UX design, a builder’s mentality, and a data-driven approach to continuous experimentation and optimization.

Responsibilities

• AI-Native Execution: This isn't a role for someone who's "curious about AI." You will actively embed AI tooling into every layer of web production from design ideas and image optimization to personalization, testing, content QA and web operations. You are expected to find the manual work and eliminate it.

• LLM Visibility & Answer Engine Optimization: Build the site for how buyers actually research today. Structure content, schema, and information architecture so that Netskope gets cited - not just ranked - in AI-generated answers across LLMs.

• Demand Generation Engine: Spearhead the transition of our website from a simple digital footprint into a powerful, high-performance driver for pipeline growth. You understand that strategic content organization, conversion-centric user experience, and premium user experiences are essential revenue engines.

• B2B Digital Experience: Own end-to-end UX for a complex, multi-audience B2B website. Define and own the website vision, roadmap, and prioritization framework aligned to company and go-to-market goals.

• Experimentation Mindset: Build and scale a rigorous experimentation program to improve conversion. Lead development of hypotheses, testing strategies, and measurement frameworks – forming hypotheses, running tests, and iterating fast.

• CMS and Infrastructure Management: Drive the strategic roadmap and deployment of a composable or headless CMS. Collaborate closely with Legal and IT departments to implement critical web technologies, including site resiliency for business continuity, consent tracking, and AI assisted site search.

• Design-to-Production Leadership: Work fluently in Figma - not as a handoff recipient, but as an active

Web & UX Manager at Netskope, San José, Costa Rica | Yoinka