MC&O CORE/Business Process Management Quality Lead (Onsite)

Location: US-CT-MIDDLETOWN-220A ~ Aircraft Rd ~ BLDG 220A

 Position Role Type: Onsite

 U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

 Security Clearance Type: None/Not Required

 Security Clearance Status: Not Required At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.  Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense. CORE, Customer Oriented Results & Excellence is the RTX operating system. It focuses on the drivers of competitive excellence — our people and our work processes. We strive to implement CORE in every aspect of our work to drive better and more efficient results for ourselves and our customers.   The Module Center & Operations Quality team is seeking a CORE Lead to mature the CORE operating model and implement meaningful changes to our processes, tools and work environment to improve our ability to deliver on customer commitments.  As a member of the team, the CORE Lead will be a key driver of systemic continuous improvement and responsible for BPM, Business Process Management, of our key processes.

Provide functional expertise and leadership in driving CORE initiatives to mature the value stream processes by executing the plan linked to business strategies and best in class performance.  Formulate, implement, and evaluate the CORE Strategic plan, including short and long-term objectives Partner with value stream leadership to define and implement Technology, CORE and Transformation strategies Lead CORE projects and events to achieve business objectives and CORE progression.  Manage business processes including: customer returns coordination, SOWs, discipline communities of practice,  RTX ZERO program leadership, CAB/VCAB coordination, Supplier Accountability Champion change communications to package and flow-down critical elements of organizational vision, mission, and business performance to support a transformational culture and positive work environment.  Empower employees to utilize robust digital tools and deploy optimized and innovative processes via robust change management activities to develop new organizational capabilities and support cultivation of a highly competent and motivated workforce.  Encourage technological innovation and process improvement initiatives to enhance quality, cost reduction and customer satisfaction.  Ensuring compliance with all applicable RTX and Pratt & Whitney policies and procedures including individual employee awareness of responsibility and accountability.  Demonstrate ethical leadership and compliance.  Travel – up to 25%  This role is onsite based at any of the major domestic factories (East Hartford/Middletown, CT or Columbus, GA or North Berwick, ME)   Qualifications You Must Have: Bachelors Degree in engineering, manufacturing/operations, business, or technical field and 12+ years of experience in continuous improvement, operations and/or management; OR an advanced degree in engineering, manufacturing/operations, business, or technical field and 10+ years of experience in operations and/or management.  5+ years of project management experience; OR PMP certification.

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