Food and Beverage Supervisor
Hyatt Hotels
- Location
- Olympic Valley
- Work model
- On-Site
- Level
- Mid
- Salary
- $26 – $28/hr
About this role
Overview As the supervisor at the resort restaurants, you'll be responsible for providing leadership and guidance to the front-of-house team. Working closely with the Restaurant Manager, you'll assist in training and providing team oversight. With a passion for guest service, you'll lead the team in the creation of memorable dining experiences for our guests. About Everline Resort & Spa Located in California’s Olympic Valley, Everline Resort & Spa provides a premier mountain getaway to North Lake Tahoe. The resort offers a year-round destination with ski-in/ski-out access to Palisades Tahoe, the third largest ski resort in North America, a championship golf, relaxing spa treatments and a wide range of recreational activities. Our sophisticated lodge environment perfectly complements its rugged surroundings and reflects the spirit of the region. Our on-site restaurant options include casual dining at Sandy’s Pub, breakfast cuisine at Cascades, a cozy coffeehouse and marketplace at Bearshine Café, delicious Asian-inspired comfort food at the Iron Road Noodle House, and fine dining at Six Peaks Grille. Additional resort amenities comprise our heated swimming pools open year-round, a 150-foot water slide, scenic hiking and biking trails, fly-fishing and cross-country ski centers, and a private ice-skating rink that is available to guests throughout the winter season. Everline Resort & Spa takes inspiration from the distinct history and experience of the property and is a nod to the historic rail lines that connect throughout the area. As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes:
Discounted Palisades Tahoe Ski Pass Food & beverage, retail, and spa discounts Free rentals on ski gear, ice skates, nordic skiing, and golf course access Discounted rooms at Hyatt and CoralTree Properties Group medical, dental, vision, life, and disability benefits.* Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement.* An employee assistance program. Paid time off*/sick time Participation in a 401(k) plan with a company match. * For Full Time Year-Round Team Members
Responsibilities Work in conjunction with the Restaurant Manager to ensure outstanding customer service and profitability within the Restaurant operations daily Comply with all Liquor and Labor regulations Responsible for reinforcement of department and company standards through training including all Everline policies, procedures and safety regulations Responsible for understanding POS system (InfoGenesis), updating changes and training staff in its use Responsible for the correct administration and supervision of restaurant reservations Responsible for the proper use of supplies, materials, and equipment Attends all meetings required of Department Leaders Maintains a commitment to customer service and guest satisfaction Assists in the development and execution of new promotions, events, etc. Responsible for the service standards of the outlets Maintains strong knowledge of hospitality trends, especially in food & beverage Monitors Revinate scores, shares with team and ensure service standards are met Assists with scheduling and payroll for all outlets Adjust daily staffing levels as appropriate Provides prompt follow-up to all guest concerns Touches tables in all outlets to strengthen guest relations Maintains a safe and pleasant work environment