Manager, ServiceNow

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Advisory / Experienced / Manager

Manager, ServiceNow Atlanta, GA; Austin, TX; Boston, MA; Chicago, IL; Dallas, TX; Houston, TX; Irvine, CA; Los Angeles, CA; New York, NY; Orlando, FL; Philadelphia, PA; Washington, DC 135632

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Career Level Requirement

Experienced

The KPMG Advisory practice is at the forefront of transformation, offering excellent opportunities for individuals to advance their careers and expertise with KPMG. Looking ahead, we anticipate continued evolution and success within the practice, fostering both personal and professional development, thereby creating new pathways for growth. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility, and leading market tools, we help our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. KPMG is seeking a Manager, ServiceNow to join our Consulting organization Responsibilities: Manage ServiceNow client implementations including leading multiple workstreams from initial planning, requirements design, development, testing, implementation, and post engagement support. Lead client workshops to present leading practices for ITSM, ITOM, or IRM while understanding their complex needs and translating them into functional and technical requirements. Engage with decision-makers to lay out project roadmaps and ensure the delivery aligns with the organizational strategies and objectives. Provide guidance, training, and mentorship to team members and clients on ServiceNow operations, upgrades, and development. Lead on-shore and off-shore teams to complete agile-based deliverables as assigned by engagement leadership during project execution Support business development activities such as identification, proposal development, and other pursuit activities; work with the appropriate KPMG resources from other service lines/industries Manage engagements according to KPMGs financial/cost management policies Qualifications: Minimum five years of recent experience managing and maintaining large, enterprise systems in complex, matrixed organizations, with at least three years of experience directly managing the ServiceNow platform with an extensive focus ITSM, ITOM and IRM Bachelors degree from an accredited college/university or a minimum five years equivalent work experience Completion of at least two full implementations of ServiceNow and hold current certifications in ServiceNow System Administration (CSA) and at least one of the following is preferred: CIS - IT Service Management, CIS – Discovery, CIS - Event Management, CIS - Service Mapping, CIS - Risk and Compliance, CIS - Third-party Risk Management, or CIS - Vulnerability Response Experience leading various size teams in the delivery of agile-based projects or portions of projects to meet defined requirements Travel as needed Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa) KPMG LLP and its affiliates and subsidiaries (“KPMG”) complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those