Director, Product

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. We are seeking an experienced Product Director to lead a strategic enterprise AI initiative focused on transforming medical record review through modern AI capabilities. This leader will define and execute the product strategy for a multi-year modernization effort that connects existing healthcare platforms with emerging AI technologies, including intelligent document understanding, clinical reasoning, and autonomous claim coding. The ideal candidate brings deep healthcare domain expertise, and the technical acumen to partner effectively with engineering and architecture teams. This individual will serve as the product leader responsible for aligning business objectives, technology strategy, and operational outcomes across a complex enterprise ecosystem. Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin or Letterkenny office and telecommuting from a home-based office in a hybrid work model.

Develop and execute the product strategy and roadmap for AI-powered medical record review and related clinical operations Lead the modernization of legacy workflows by integrating enterprise platforms with next-generation AI capabilities, including autonomous claim coding and intelligent clinical documentation processing Partner closely with enterprise architecture, engineering, AI/ML teams, clinical operations, and business stakeholders to define scalable, interoperable solutions Drive product discovery by identifying high-value use cases, validating customer needs, and prioritizing investments based on measurable business outcomes Ensure seamless integration across existing Optum and UnitedHealthcare systems while minimizing operational disruption Translate complex business, clinical, and technical requirements into actionable product plans and delivery roadmaps Collaborate with architecture teams to establish API strategies, integration patterns, data flows, security requirements, and scalable system designs Guide cross-functional teams through product lifecycle activities, including vision, roadmap development, feature prioritization, release planning, adoption, and continuous improvement Define success metrics and monitor key performance indicators related to quality, automation, productivity, clinical accuracy, and financial outcomes Ensure AI solutions meet regulatory, compliance, privacy, security, and responsible AI standards Serve as the executive product leader communicating vision, progress, risks, and investment priorities to senior leadership Success Measures: Success in this role will be measured by: Delivery of enterprise AI capabilities that modernize medical record review workflows Successful integration of AI solutions across existing Optum and UnitedHealthcare platforms Increased automation of clinical review and claims coding processes Improved reviewer productivity, coding accuracy, and turnaround times Reduction in operational costs while maintaining or improving quality and compliance Adoption of scalable platform capabilities that accelerate future AI innovation across the enterprise You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as