Director, CLM Enterprise Service

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. Director, Enterprise CLM Summary McKesson is seeking a Director of Enterprise Contract Lifecycle Management (CLM) to lead the delivery, optimization, and ongoing evolution of our enterprise CLM capabilities. This role will oversee how contracts are created, managed, digitized, stored, and integrated across the organization while partnering with business stakeholders to improve efficiency, compliance, and transparency across the contract lifecycle. The Director will work closely with Legal, Procurement, Finance, IT, and business teams to drive adoption, enhance CLM processes, and deliver scalable solutions that support enterprise objectives.

Lead the execution and continuous improvement of McKesson's CLM roadmap and platform capabilities. Manage end-to-end CLM processes, including contract intake, authoring, approvals, digitization, obligation management, and repository administration. Partner with Legal, Finance, Procurement, IT, and business stakeholders to identify requirements and deliver CLM enhancements. Establish and maintain standards for contract metadata, document digitization, and data quality. Support CLM platform enhancements and integrations with ERP, CRM, sourcing, legal, and analytics systems. Monitor operational metrics, service performance, and user adoption to drive continuous improvement. Manage vendor relationships, program deliverables, and resource planning activities. Ensure adherence to governance, security, compliance, and records management requirements. Lead user adoption initiatives, change management efforts, and training programs. Conduct post-implementation reviews and identify opportunities for workflow optimization. Drive implementation of AI-enabled CLM capabilities, including metadata extraction, contract summarization, clause classification, and risk identification. Partner with enterprise technology and AI teams to evaluate and deploy solutions that enhance contract management processes.

Degree or equivalent experience. Typically requires 12+ years of professional experience and 4+ years of management experience. Critical Skills Experience leading CLM programs, contract management technology implementations, or related business process transformation initiatives. Strong understanding of CLM platforms, contract repositories, workflow automation, integrations, and contract data models. Proven ability to lead cross-functional teams and influence stakeholders across multiple business functions. Excellent communication, stakeholder management, and problem-solving skills. Experience operating in large, matrixed organizations. Familiarity with Agile and Waterfall delivery methodologies. Strong analytical skills with the ability to translate business needs into scalable solutions. Experience leveraging AI capabilities within contract management, legal operations, or enterprise workflow platforms. Education / Certifications / Skills & Experience Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field. Master's degree preferred. 8+ years of professional experience, including experience supporting CLM platforms, contract management technology, legal operations, or enterprise SaaS implementations. Proven experience delivering CLM or related enterprise technology solutions (e.g., Conga CLM,