Senior Manager, Indigenous Trust Services

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Department Overview:  TD Wealth Private Wealth Management provides integrated, advice-led wealth solutions for affluent and high-net-worth clients, families, businesses and communities. Through a One TD approach, Private Wealth Management brings together specialized expertise across trust, investment, banking, insurance and planning disciplines to help clients protect, grow and transition wealth with confidence. Private Trust, operating through The Canada Trust Company, is a core Private Wealth Management business delivering fiduciary, estate, trust and specialized planning solutions. Within Private Trust, Indigenous Trust Services is a strategic growth and client relationship priority, supporting Indigenous Communities across Canada with responsible administration of settlement, and resource funds, while partnering across TD to deliver coordinated wealth, banking and investment solutions aligned to each community’s long-term goals.

Reporting to the AVP, Private Trust and Specialized Planning, the Senior Manager, Indigenous Trust Services (ITS) provide national leadership, strategic, risk and control governance business. The role is accountable for advancing the ITS strategy, strengthening the One TD partnership model, supporting responsible fiduciary administration, and ensuring consistent execution of service, risk management, controls, and operating standards across the national ITS platform. Specific responsibilities include: Act as lead Wealth partner to the VP, Indigenous Banking and for the Indigenous Banking, Strategy and Community teams across the enterprise. Partner with these teams to execute a "One TD" strategy and approach with Indigenous Communities across Canada. Develop the Wealth Strategy (incl. Trust and Investment Management) in alignment with the Enterprise and Indigenous Banking strategy (mkt share (customer), recruitment (colleague) & Community) by engaging with key partners such as TD Asset Management. Provide support to the ITS team across the country on to ensure consistent service standards, sharing of learnings etc. Responsible for regular team meetings with the field. Provide oversight of risk, controls and governance across ITS files, including identification, escalation and remediation of operational, fiduciary, service and business risks in alignment with Private Trust standards and enterprise risk expectations. Build a national pipeline of opportunities and act as the lead for Wealth on all business development activities, including request for proposals in partnership with enterprise teams using a consistent One TD approach. Keep abreast of the competition especially for pricing and build key industry working relationships, including Centres of Influence. Hold debriefs after successful or not successful request for proposals to determine how to improve for the future. Responsible for creating tools, policies and processes to provide consistent and efficient delivery of service (e.g. standard templates for annual account reviews, tools to enable easier per capita distributions, standard client onboarding process improvements, etc.)