Cyber Risk Analyst

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Cyber Risk Analyst About your role: As a Cyber Risk Analyst, you will support cybersecurity and technology risk assessment activities while helping design, test, and maintain artificial intelligence (AI)-powered solutions that improve assessment efficiency, consistency, quality, and reporting accuracy. You will work across cybersecurity, technology risk management, and risk engineering teams to strengthen governance processes, identify control gaps, and support risk-informed decision-making across Fiserv.

Support oversight, governance, and maintenance of Fiserv’s system development and delivery framework. Support oversight, governance, and maintenance of asset-level risk and control assessments. Design, develop, test, and maintain AI agents, prompts, orchestration logic, and workflow automation that improve assessment quality, response accuracy, workflow execution, and control validation consistency. Build AI-powered solutions that analyze assessment responses, identify potential control gaps, recommend follow-up questions, detect inconsistencies across risk and control data sources, and generate draft risk summaries and reporting. Collaborate with cybersecurity, technology risk management, and risk engineering teams to implement AI solutions that improve assessment processes and reporting outcomes. Monitor agent performance, accuracy, explainability, and security to support effective and responsible automation. Analyze large datasets to identify trends, emerging risks, and areas requiring additional oversight. Develop dashboards, reporting, and measurements that support cybersecurity and technology risk management activities and assess the effectiveness of automation initiatives. Experience you'll need to have: 2+ years of experience in cybersecurity, technology risk management, governance, risk, and compliance, software engineering, data analytics, or a related field supporting risk assessments, control assessments, or governance processes. 2+ years of experience using Python, Structured Query Language (SQL), application programming interface (API) development and integration, Git or GitHub, and generative AI platforms or large language models (LLMs). 2+years of experience applying cybersecurity and technology risk concepts, including the National Institute of Standards and Technology (NIST) Cybersecurity Framework, NIST AI Risk Management Framework, risk assessments, cybersecurity controls, technology controls, secure software development lifecycle, and governance, risk, and compliance practices. Demonstrated ability to analyze data, translate technical findings into business risk language, and communicate clearly across cross-functional teams through written and verbal communication. Bachelor’s degree in Cybersecurity, Information Security, Computer Science, Information Systems, Risk Management, Data Analytics, Artificial Intelligence, Software Engineering, or a related field, or equivalent combination of education, related experience and/or military experience. Experience that would be great to have: Experience supporting cybersecurity or technology risk activities in highly regulated industries, including financial services or critical infrastructure. Experience creating dashboards, metrics, and reporting that measure risk trends and assessment automation effectiveness. Experience with prompt engineering, workflow orchestration, or agentic AI development in