Head of Wealth Business Services Execution (US)
TD Bank
- Location
- Boston, Massachusetts
- Work model
- On-Site
- Level
- Staff
- Salary
- $200k – $280k/yr
- Posted
- 22h ago
About this role
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Job Description: effective execution of advisor lifecycle management, compensation infrastructure, regulatory and operational controls, and business performance analytics, while enabling scalable growth and strong advisor productivity. Acts as a critical partner to Sales, Risk, Compliance, Finance, and Banking leadership to drive operational excellence, enhance advisor experience, and maintain a robust control environment. Depth & Scope: Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required Provides leadership over sales and distribution support infrastructure, ensuring advisors have the tools, processes, and insights needed to grow and retain client relationships Partners with sales leadership to drive advisor productivity, practice management, and field engagement initiatives Supports referral programs and collaboration with banking partners, including QKA alignment and optimization Enables advisors and field leaders with the tools, processes, insights, and operating support needed to grow and retain client relationships, strengthen practice management, and improve the advisor experience Oversees advisor onboarding and offboarding processes, ensuring efficient, compliant transitions across the advisor lifecycle Partners with field leadership to support organizational structure, territory alignment, and advisor engagement models Establishes consistent processes and governance for field support functions Leads design, implementation, and ongoing governance of advisor compensation plans aligned to firm strategy and regulatory expectations Oversees vendor relationships for compensation administration and ensures accuracy, transparency, and timeliness of payouts Develops and maintains internal goaling methodologies tied to performance, growth, and profitability metrics Develops analytics framework to assess advisor performance, productivity, and profitability across segments Delivers actionable insights to senior leadership and field management to support strategic decision-making Partners with Finance and Data & Analytics teams to ensure data integrity and reporting consistency Leads governance across conflicts of interest management, incident management and escalation protocols, privacy and data protection programs and End-User Computing (EUC) governance Ensures adherence to SEC/FINRA regulatory requirements and internal risk frameworks Drives continuous improvement of controls, documentation standards, and audit readiness Oversees advisor licensing and registration processes, ensuring compliance with all regulatory requirements Maintains proactive oversight of registration status, continuing education, and jurisdictional requirements Partners with Compliance to manage regulatory examinations and inquiries Leads vendor governance framework across administrative functions, including compensation partners and operational vendors Establishes performance standards, service level agreements (SLAs), and ongoing monitoring