Senior Analyst, Supply Chain Management

Description

Located in our Calgary office, the Senior Analyst, Corporate SCM Operations & Enablement reports to the Supervisor, Corporate SCM.    This role is responsible for supporting day-to-day Corporate SCM operations while contributing to systems support, reporting, process improvement, and SCM enablement initiatives across Inter Pipeline. The role is primarily responsible for administration of the corporate P-Card and Concur programs, procurement operations support, user support, training, and coordination of various SCM processes and systems. The successful candidate will also have opportunities to participate in projects, reporting, testing, continuous improvement initiatives, and broader SCM enablement activities.    This position offers growth opportunities for an individual interested in Supply Chain Management, business systems, process improvement, procurement operations, and SCM enablement. The successful candidate will have the opportunity to progressively take on more complex responsibilities as their experience and capabilities develop. Key Activities and Responsibilities

P-Card, Expense & Concur Administration

Lead day-to-day administration of the corporate P-Card program.  Support cardholder onboarding, card requests, replacements, cancellations, and maintenance activities.  Assist users with SAP Concur questions, expense coding, transaction reconciliation, and policy interpretation.  Monitor outstanding transactions and coordinate required follow-up activities.  Work with Finance, AP, cardholders, approvers, and banking partners to resolve issues.  Maintain program records, user documentation, and supporting files.  Prepare reports and analysis related to P-Card and expense program activity.  Support program compliance, audit requirements, and continuous improvement initiatives.

Procurement Operations & Buyer Backup

Provide backup support for corporate procurement, including purchase order creation, maintenance, close-out, and related transactional activities.  Coordinate and support invoice resolution activities.  Assist with supplier communication and follow-up.  Support contingent worker administration activities.  Assist with strategic sourcing, contracting, and procurement projects.  Support contract administration, supplier records, and data maintenance activities.

User Support & Troubleshooting

Provide support for SCM user inquiries related to systems, processes, data, and day-to-day operational activities.  Troubleshoot system and process issues and coordinate resolution with IT, Finance, suppliers, and internal stakeholders as required.  Guide users in the effective use of SAP, Ariba, Concur, and related SCM systems.  Support transactional, master data, and metadata maintenance activities.  Identify recurring issues and contribute to process improvements, training materials, and user documentation.

Systems, Reporting & Continuous Improvement

Support SAP, Ariba, Concur, SharePoint, reporting, and SCM enablement activities.  Assist with reporting, data analysis, dashboard development, and performance tracking.  Develop and maintain documentation, procedures, training materials, and user communications.  Identify opportunities to streamline processes, reduce manual effort, and improve user experience.

Governance, Controls & Administration

Support SCM audit, governance, compliance, and control activities, including SOX and internal audit requirements.  Support SAP, Ariba, and Concur administration activities, including user access, purchasing groups, configuration tables, and master data maintenance.  Maintain accurate system records, documentation, trackers, and supporting evidence.

Training, Change Management & User Adoption

Facilitate training sessions for SCM users on system functionality, processes, and best practices.  Create and maintain work instructions, procedures, presentations, and knowledge-base