Principal Agentic AI Architect

Company Summary Statement As one of the largest investor-owned utility companies in the United States, PPL Corporation (NYSE: PPL), is committed to creating long-term, sustainable value for our 3.5 million customers, our shareowners and the communities we serve. Our high-performing regulated utilities — PPL Electric Utilities, Louisville Gas and Electric, Kentucky Utilities and Rhode Island Energy — provide an outstanding experience for our customers, consistently ranking among the best utilities in the nation. PPL’s companies are also addressing challenges head-on by investing in new infrastructure and technology that is creating a smarter, more reliable and resilient energy grid. We are committed to doing our part to advance a cleaner energy future and drive innovation that enables us to achieve net-zero carbon emissions by 2050 while maintaining energy reliability and affordability for the customers and communities we serve. PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today. Overview NOTE:  This is a hybrid role requiring 3 days a week on-site at one of our local offices.  OFFICE LOCATIONS:  Allentown, PA; Louisville, KY or Melrose, RI      #LI-Hybrid     #INDPPL   PPL is seeking an experienced Agentic AI Architect to lead the design and delivery of enterprise-scale AI platform capabilities and next-generation AI solutions leveraging Generative AI and multi-agent systems. This role will drive AI-enabled automation, decision intelligence, and operational transformation across critical enterprise value streams including Meter-to-Cash, outage management, advanced metering infrastructure (AMI), geospatial systems, customer experience, safety, and regulatory functions.   Operating within the Data & AI organization, this role requires strong cross-functional leadership and close partnership across Enterprise Architecture, Infrastructure, Infrastructure Operations, and the AI Center of Excellence (CoE) to ensure AI solutions are scalable, secure, reliable, and compliant with regulatory standards. The Architect will play a key role in defining and executing the enterprise AI platform strategy, contributing to data and AI governance functions, and enabling reusable patterns, shared services, and governed AI capabilities across the organization.   This position combines deep technical expertise in AI/ML and platform architecture with business acumen and leadership, translating complex business needs into production-grade AI solutions that deliver measurable value. The role also operates within value stream-based delivery models, actively contributes to enterprise governance through architecture review boards and standards definition, and drives innovation and transformation in AI capabilities across the enterprise. Responsibilities Lead design and delivery of AI solutions across enterprise value streams such as ZeroOps, Meter-to-Cash, Outage Management, Advanced Metering Infrastructure (AMI), Geospatial systems, Safety, Customer 360, and Asset 360 Define scalable architecture patterns including agent orchestration, reasoning loops, workflow automation, and human-in-the-loop controls Own AI platform and infrastructure architecture, including integration with cloud (Azure), data platforms (Databricks, ADLS, Snowflake), and enterprise systems (SAP, CIS, CRM, OMS, GIS) Drive implementation of AI platform capabilities including model lifecycle management, orchestration, observability, monitoring, and performance optimization Partner closely with Enterprise Architecture, Infrastructure, Infrastructure Operations, and AI CoE to align on standards, patterns, and operational readiness Provide cross-functional leadership across Data & AI, EA, Infrastructure, AI CoE, and business teams to ensure end-to-end solution delivery Contribute to data and