Director, Client Services and Events

Location: Farringdon, London plus global travel Reports to: VP Client Services - Special Projects Working Hours: Full time Contract Type: Permanent Role Description Live Nation is committed to delivering first class concert and event experiences for fans, artists and tournament organising bodies. The Director, Client Services & Events will have the responsibility for operational planning and delivery of entertainment shows and fan experience activations during major global events and bespoke activities. The role involves the end-to-end management of ground-breaking new music platforms on a global scale, with multiple stakeholders. This is a hybrid role with an emphasis on operational delivery and execution for shows and relationship management with our key partners, organising bodies, and artist management, ensuring an excellent experience for all stakeholders. Successful management and timely operational delivery of events, experiences and shows across our relationships with premium rights holders is key. The role will work in tandem with the current operations and events team to cover event operation needs alongside project management with local market resources while maintaining centralised client management, relationships and operational oversight, ensuring the successful completion of events with a key focus on stakeholder satisfaction, financial efficiency and scrutiny of specifications and costs. This position has a primary focus on the relationship and activities of Live Nation’s key partners and will be responsible for maximising the value of these relationships. These relationships require meticulous Account Management to maintain excellent, best in class, standards year-round, guiding the relationship strategically. This role includes extensive global travel. What we can offer you Live Nation offers impressive employee benefits including tickets to shows and festivals and unlimited annual leave. The Farmiloe Building in Farringdon, London is a beautiful office to work in. Staff can enjoy use of arcade games in the basement games room, onsite gym equipment plus fitness and meditation classes. In addition to this, the office has a fully stocked complimentary coffee bar with barista to serve you your favourite coffee as you walk into the office and offers heavily subsidised lunch options. We hold regular staff events in our atrium stage space including hosting speakers and open mic nights to showcase Live Nation employee talent.

Competencies / Skills / Knowledge / Experience Demonstrable experience managing multiple clients / partners / projects and key relationships Strong project management skills Demonstrable experience managing outdoor events or shows and delivery of multiple projects at same time essential Good expertise in planning, operational production, and technical requirements Strong knowledge of industry best practice Strong project management skills and expertise in scoping and delivering shows and events, successfully and on time and on budget Expertise in managing successful supplier and stakeholder relationships, contract negotiations, agreements, and procurement Demonstrable understanding of legal compliance and regulations for event operations Demonstrable business and financial acumen with a strong understanding of budgetary planning, forecast and control Highly organised, with strong analytical thinking and ability to evaluate data Demonstrable problem-solving, decision making and judgement for improving processes, increasing efficiency and profits Strong engaging communicator both written and verbal with high attention to detail Behaviours The following attributes determine how the role will be carried out and are required to be a success A proactive, collaborative and organised working style Proven ability to work calmly and efficiently under pressure Entrepreneurial mindset, self-aware, pro-active and demonstrates