Controls Technician (Service & Projects)

We offer comprehensive HVAC, building automation system, facilities, and energy solutions. From design to delivery, our solutions are tailored to the specific needs of high-profile organizations in commercial buildings, data centers, industrial facilities, and other mission critical sites. Job Summary

Job Title: Controls Technician (Service & Projects)

Job Location: Charlotte, NC

Position Summary The Controls Technician will play a dynamic and critical role in both the installation of new building automation systems and the ongoing service, planned maintenance, and retrofit of existing systems. This role offers a unique blend of project-based work and technical service, ensuring a diverse and engaging day-to-day experience for a control professional. The technician will be responsible for the installation, programming, and repair of building automation and energy management systems for commercial and industrial clients within the North Carolina region. This role is based at EMCOR Services Aircond's office in Charlotte, NC. The schedule is Monday-Friday, 8 am-5 pm EST. This role may require occasional overnight travel (less than 25%) within the North Carolina region.

Essential Duties and Responsibilities include but are not limited to the following:

Installation & Commissioning

Perform installation, programming, integration, and repair of building management systems (BMS), including service, planned maintenance, and retrofits. Lead or assist in the installation and commissioning of new building automation systems on project sites, working closely with project managers and other technicians to ensure timely and successful completion. Contribute to retrofit projects, involving the replacement of old control systems with new, non-proprietary solutions. Conduct "point-to-point" checkouts and terminate low-voltage connections.

Service & Maintenance

Perform routine and complex service calls to diagnose and repair issues with building management systems. Execute planned maintenance activities on a scheduled basis to ensure optimal system performance and customer satisfaction. Maintain and repair low-voltage wiring, equipment, and devices.

Technical Troubleshooting & Integration

Troubleshoot and resolve complex issues related to controls, networks, field devices, and integrated systems. Load programs in field controllers and run BACnet MS/TP and BACnet IP communication networks. Support third-party equipment integrations.

Customer & Internal Communication

Establish and maintain positive working relationships with all customers and company employees, ensuring high customer satisfaction. Inform sales and management of qualified leads for new construction, service, maintenance, and retrofit opportunities.

Productivity & Documentation

Efficiently manage time and productivity by planning, scheduling, and communicating all work assignments. Complete all required company documentation and reporting in a timely manner.

Variety and Challenge: This isn't just a service role. You will be actively involved in both short-term service calls and long-term project installations, providing a diverse range of technical challenges and a constant opportunity to learn. Growth Path: EMCOR Services Integrated Solutions is committed to the professional development of our team. This role provides a direct pathway for career growth into a System Specialist or Application Engineer position, with opportunities for advanced training and certification. Cutting-Edge Technology: You'll be working with industry-leading, non-proprietary systems like Distech Controls, Tridium Niagara, and Schneider Electric controls, ensuring you're always on the cutting edge of building automation technology.

High School Diploma or GED required. A minimum of 3 years of progressive experience in the building automation or HVAC controls industry, with a demonstrated ability to learn and adapt to new