Residential Installation & Service Technician

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

The Residential Installation & Service Technician is responsible for installing, maintaining, and troubleshooting residential voice, video, and internet services. This is an entry‑level field role designed for individuals who enjoy hands‑on work, problem‑solving, and helping customers stay connected. You will complete field assessments, perform service calls, and build technical skills through paid training and required certifications. As proficiency increases, work is completed with greater independence. Continued employment is contingent upon meeting training, certification, and safety requirements. Job Description ***Multiple Open Positions*** Compensation:   $20/hour, plus quarterly bonuses and paid training. Comprehensive benefits are effective on Day 1 and include health, dental, and vision coverage, paid time off,   company ‑ observed   holidays, and discounted cable services.   In this role, you will work directly in customers’ homes and neighborhoods to install new services, restore connectivity, and ensure a positive customer experience. The work is   physical and   performed in a variety of environments, including outdoor conditions and confined spaces.   This role requires reliable, consistent attendance and flexibility to   work   a variety of schedules—including nights, weekends, holidays, and occasional overtime (such as four 10-hour days or extended shifts when needed).

Perform residential installations, service changes, and   disconnects   while following safe work practices, company procedures, and applicable electrical and safety codes.   Complete service calls by diagnosing and resolving issues from the network connection to customer equipment.   Install and support basic home networks using coaxial cable, Ethernet, and   Wi ‑ Fi   technology based on customer needs.   Verify service quality using required testing tools and   make adjustments to   deliver reliable performance.   Educate customers on products, services, equipment   use, and   setting   appropriate expectations .   Accurately document completed work and update customer accounts using digital tools.   Maintain, clean, and stock assigned vehicle, tools, and equipment; report safety concerns, incidents, or vehicle issues promptly.   Operate ladders, hand tools, meters, and light power tools safely and correctly.   Work at heights   up to 26 f t.   on ladders, roofs, poles, or bucket trucks as   required .   Works within manufacturer's rated weight capacity for all equipment, including but not limited to ladders and aerial lifts. Lift and carry equipment weighing 70 pounds or more; work in crawl spaces or attics; and perform duties near electrical sources.   Drive a company vehicle safely and   maintain   a valid driver’s license.   Complete required training, certifications, background checks, and licensing within defined   timeframes .   Communicate clearly and professionally with customers, supervisors, and coworkers.   Meet or exceed established performance and safety standards.   Other duties and responsibilities as assigned .   Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the