Payments Business Development & Partnerships - QB Payments

Company Overview Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible. Getting paid faster is one of small business owners’ most critical problems. Cash flow challenges are cited as a cause for 82% of small business failures, and this remains an unsolved problem despite rapid innovation in fintech. QB Payments is core to solving it: we currently process $175B of the $2T in invoices sent across the QuickBooks platform, having grown at a 40% CAGR since our 2017 platform investment.

FY27 is a pivotal year for QB Payments. We’re pursuing several major initiatives to accelerate Total Payment Volume and deepen our role in how small businesses get paid. At the same time, the broader payments landscape is shifting quickly — card networks, acquirers, fintechs, frontier LLM’s are racing to define agentic commerce, stablecoin rails, and embedded finance, all of which intersect directly with QuickBooks’ own ambitions. We are looking for a Head of Payments Partnerships to lead this agenda. This position requires strong strategic problem-solving and communication skills, the ability to influence and develop productive partnerships at all levels of the organization, and a strong understanding of Intuit’s mission and values. This is a role with broad exposure to senior leaders across GBSG and the Services Segment. You will lead a team, reporting to the Director of Business Development, and work closely with our Payments leadership, Product, Commercial, Engineering, Risk, and Ops teams to address our customers’ AR problems and accelerate growth.

QB Payments sits at the center of Intuit’s Center of Money strategy, and partnerships are a primary lever for both defending and extending our position. You will own the full partner portfolio across several active and emerging fronts: • Payment ecosystem partners — card networks, acquirers, wallets, and alternative payment methods that expand acceptance, reduce settlement costs, and improve approval rates • Embedded finance and BNPL — building on the Affirm partnership model to expand financing options at checkout and improve conversion for higher-ticket transactions • AI and agentic commerce — positioning QB Payments and QBO as the system of record inside emerging agent-mediated transaction flows (e.g., MPP/ACP-style protocols), as card networks, Stripe, and others race to define this space • Ecosystem integration partners — working with AP and adjacent software providers to remove seams across the customer's broader tech stack, ensuring a seamless payments experience regardless of which tools a QB business uses to run its operations Responsibilities Own the Partnership Lifecycle • Lead full-cycle business development for our payments business, QB Payments • Build and manage a pipeline of high-priority partnership opportunities with rigor and velocity • Develop and maintain executive-level relationships with key partner counterparts • Oversee ongoing partner management, strengthening relationships with key payment partners and resolving escalations with the appropriate internal teams Set and Influence Strategy • Define the multi-year partnership strategy for the payments business, including prioritization frameworks, partner segmentation, and go-to-market models • Drive the strategy and prioritization of key partnership initiatives, including structuring and negotiating new opportunities • Develop clear points of view on build vs. buy vs. partner decisions, and bring well-structured recommendations to Payments and GBSG leadership • Proactively identify whitespace opportunities at the intersection of