Application Analyst I-BH Clinical Applications

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World’s Most Admired Companies™ and in 2025, was listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com. The Corporate Information Services Department is seeking a dynamic and talented Application Analyst I-BH Clinical Applications. The Application Analyst I – BH Clinical Applications acts as a clinical liaison between the Corporate IS Department and the BH facility. Works with facility users, vendors, and corporate staff to address clinical information requirements and solve related problems through the implementation and support of IS technologies and clinically oriented business practices. Participates in on-site or online training, implementations, user advisory meetings and task forces. Assists with the implementation of software enhancements and modifications. Troubleshoots and resolves ongoing issues within the clinical system and environment. Key responsibilities include: Provides onsite support and monitors assigned facilities. Responds to user-based questions and training requests and follows-up based on variations in usage. Working with experienced staff as needed, provides direct training to users in the clinical applications, as well as supporting trainers in the field if applicable. This also includes completing all project tasks. Participates in and helps to lead user groups and project teams, convenes conference calls and meetings, and maintains minutes and follow-up logs. Supports ongoing review of data and data integrity. Manages reports and facility compliance through reporting tools Troubleshoots system and application problems, including hardware and software issues as needed. Monitors the resolution of maintenance and enhancement issues assigned. Provides ongoing communication with users, facility and corporate leaders, and vendors to assure support and continual understanding of current initiatives and progress within the clinical applications. Provides on-call assistance as requested, for after-hours issues and support needs.

Position Requirements: Associate’s degree required. 1 year experience working in an Information Technology environment is required, with hands-on computer experience. Experience working in a health care environment is a plus. Proficient with word processing, spreadsheet, and email software applications. Prior training experience, with proven ability to effectively teach trainees at varying skill levels. Experience with training software applications, preferred A quick learner of software and information technology, and motivated to learn new applications and business operations. Demonstrates excellent interpersonal communication skills and documentation skills, among facility customers and team members. Demonstrates customer-oriented service excellence principles, as outlined in UHS corporate standards. Self-disciplined, able to work independently, but also able to take direction when necessary. Self-motivated to identify and resolve issues, and in advancing personal knowledge. Very organized and detail oriented. Flexible with time. ***An additional 5 years or more relevant experience with similar applications in a related