Assistant Store Director
Albertsons
- Location
- Houston, TX, United States
- Work model
- On-Site
- Level
- Staff
- Posted
- 23h ago
About this role
Why choose us? Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand! At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.
Position Purpose The Assistant Store Director supports the Store Director in leading all aspects of store operations to ensure exceptional customer service, operational excellence, sales growth, profitability, and employee development. This position provides daily leadership for store operations, partners with department managers to achieve business objectives, develops future leaders, and helps create a safe, productive, and customer-focused environment. The Assistant Store Director assumes responsibility for store operations in the absence of the Store Director. Key Responsibilities Store Operations
Assist in overseeing daily store operations to ensure company standards and expectations are consistently achieved. Support execution of company initiatives, operational programs, and strategic objectives. Monitor department performance and ensure operational readiness throughout the store. Partner with department managers to maintain high standards of merchandising, inventory management, and customer service. Serve as Manager-on-Duty as assigned and provide leadership across all store departments. Assume responsibility for overall store operations in the absence of the Store Director. Customer Service
Promote and model a customer-first culture throughout the store. Ensure customers receive friendly, efficient, and exceptional service. Respond to and resolve customer concerns promptly and professionally. Monitor customer satisfaction and work with department leaders to improve service performance. Foster an environment that supports customer loyalty and repeat business. Leadership & Team Development
Lead, coach, mentor, and develop department managers, supervisors, and associates. Support recruiting, interviewing, hiring, onboarding, and retention efforts. Provide ongoing performance feedback and accountability. Assist in identifying and developing future leaders through training and succession planning. Promote a culture of teamwork, engagement, inclusion, and continuous improvement. Support execution of company training and development programs. Sales & Merchandising
Support achievement of store sales, profit, and customer service goals. Ensure merchandising programs, promotional displays, and seasonal events are executed according to company standards. Monitor sales trends and partner with department leaders to capitalize on business opportunities. Ensure product availability, pricing accuracy, signing, and presentation standards are maintained. Drive accountability for operational and merchandising execution throughout the store. Financial Accountability
Assist in managing store labor, expenses, shrink, and profitability. Monitor operational and financial performance metrics. Support development and execution of action plans to improve sales and financial results. Ensure labor resources are aligned with customer and operational needs. Identify opportunities to improve productivity, efficiency, and profit performance. Operational Excellence
Ensure compliance with company operating procedures, standards, and expectations. Monitor workflow and productivity throughout the store. Support inventory management, shrink reduction, and asset protection initiatives. Partner with department leaders to improve execution and operational efficiency. Ensure store facilities, equipment, and work