On-Site Service Specialist Part Time 30 WICHITA, KS

Work Location Type :  Onsite      Req Number 333086 About Grainger   W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion.  For more information, visit  www.grainger.com .   Compensation This position is hourly. The anticipated base pay compensation range for this position is $19.86  and  24.81     Rewards and Benefits: With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing. 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year. 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required. Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools. Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

For additional information and details regarding Grainger’s benefits, please click on the link below: https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire   Grainger Benefits The pay range provided above is not a guarantee of compensation.  The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.   The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.  Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

Position Details: The Onsite Services Specialist (OSS) reports to a Supervisor or Manager of Onsite Services and assists the local KeepStock team in driving inventory management (KeepStock) execution and customer service excellence by assisting in the pre-implementation and implementation process for new KeepStock installations. Will assist with customer training and activities related to customer inventory management. The OSS needs to be open to working in different customer types and environments.   You Will:

Perform machine break/ fix activities for different machines at the customer's site Implement territory work relating to customer inventory projects Perform data collection at the customer's site. Ensure accurate information is collected to help direct the KeepStock implementation process Perform implementation responsibilities for new customers or new services Assist customers with staging, labeling and organizing product at a customer site. Complete product relocation and discontinuation process Will cover PTO and will have route based responsibilities and activities when needed. Actively listens, ask questions, effectively communicates, and fully engages to provide the best customer experience

3 years' experience in customer service or warehouse environment High School diploma or equivalent Technical skills and experience solving problems Managed several projects simultaneously Have and maintain