Operations Dispatcher - 3rd Shift - Reynoldsburg
Bath & Body Works
- Location
- Reynoldsburg, OH
- Work model
- On-Site
- Level
- Mid
About this role
Description At Bath & Body Works, we believe everybody deserves to feel good. When you join us, you're part of more than an iconic fragrance and personal care brand — you become part of Gingham Nation, where people are at the center of everything we do. We believe great associate experiences create great consumer experiences. When our associates feel supported, inspired and empowered, consumers feel it. Whether you're starting your career or building your next chapter, we invest in your growth so you can learn, lead and help create feel good moments every day.
Position
Summary: Operations Dispatcher provides the required resources to support the Maintenance team in various initiatives. Performs a variety of tasks including but not limited to call center and dispatching duties, reporting, creating and manipulating Microsoft Word, Excel, Publisher, data entry and perform other duties and responsibilities as required. Job Responsibilities: • Call Center and Dispatching – receive and dispatch calls utilizing excellent customer service skills • GSMi monitoring – graphic systems monitoring of the conveyor systems all Columbus distribution centers • Camera monitoring of conveyor systems in all Columbus distribution centers • Receiving and Sending emails on behalf of Maintenance • Create and maintain various Microsoft Excel, Word and Publisher files • Inventory Management – investigating problems and adjusting inventory levels utilizing MVO One software • Asset Management – maintaining asset data in MVP One software along with various Microsoft files • Data Entry of new inventory and equipment into MVP One • Data Entry of Invoices into Excel • Create the Maintenance Newsletter on a quarterly basis using Microsoft’s Publisher software • Create and analyze various reports prior to distribution to the Maintenance team Qualifications Job Qualifications: • 1-3 years in a clerical support role • Strong customer service and interpersonal skills • Strong sense of accuracy and follow through • Ability to prioritize and multitask with strong organizational skills • Ability to work independently • Excellent written and verbal communication skills • Display self-motivation, a sense of urgency and a strong sense of initiative to make independent decisions • Knowledge of MVP One maintenance management software a plus • Intermediate skills in Microsoft Outlook, Excel and Publisher • Possession of an associate’s degree or combination of High School Diploma and equivalent experience to successfully perform the essential duties of the job as listed above. Core Competencies Drives Results Action Oriented Collaborates Decision Making Nimble Learning Benefits Bath & Body Works associates are the heart of our business. That’s why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include: Robust medical, pharmacy, dental and vision coverage. Plus, access to our onsite wellness center and pharmacy located at the Columbus, OH home office. 401k with company match and Associate Stock Purchase program with discount No-cost mental health and wellbeing support through our Employee Assistance Program (EAP) Opportunity for paid time off and paid parental leave. Plus, access to family and lifestyle programs including a family building benefit, childcare discounts, and home, auto and pet insurance. Tuition reimbursement and scholarship opportunities for post-secondary education programs 40% merchandise discount and gratis that encourages you to come back to your senses! Visit bbwbenefits.com for more details. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We will consider for employment all qualified applicants, including those with arrest records, conviction records,