Solutions Architect - Commercial (Professional Services)

Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk.

Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake.

Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital.

The Role, In a Nutshell

As a Solutions Architect on our Professional Services team, you'll work directly with our Commercial customers to lead implementations and empower them to build secure software with Chainguard. You'll be the closest technical point of contact our customers have - the face of Chainguard to our end users - and a living embodiment of one of our core values: we are customer obsessed.

Beyond customer work, you'll have a direct line to our Product and Engineering teams, giving you a real opportunity to shape and influence the solutions our customers rely on.

• Lead technical implementations and drive adoption of Chainguard images, helping customers build securely with open source software across their organization

• Partner with the account team (AEs, SEs, CSMs, and Support) to understand customer goals, pain points, and proposed solutions - driving account strategies, value realization, and retention

• Act as "customer zero" - testing, documenting, and ensuring a smooth onboarding experience while maintaining the highest quality standards for Chainguard images

• Collaborate with Product and Engineering to surface customer requirements and help prioritize the right solutions

• Maintain account-level architecture documentation and share best practices and lessons learned across the org

• Be a true team player - collaborate, teach, and keep learning alongside the Chainguard team

• 4+ years of experience developing high-performance, multi-tier applications with strong hands-on experience in Kubernetes and containers

• 2+ years in a pre or post-sales customer-facing role

• Ability to translate complex technical concepts for a range of audiences - from engineers to executives

• A continuous learner with a strong drive for excellence and a passion for solving complex problems

• Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field

• Strong working knowledge of software development processes, practices, and engineering design concepts

• Proven ability to work cross-functionally with engineering teams and business partners

• Excellent written and verbal communication skills

• Ability to travel up to 15% of the time

Compensation: up to $165,000 base salary + bonus + equity

If your experience is close but doesn’t fulfill all requirements, please apply. Chainguard is on a mission to build the best team. To achieve our goal, we are focused on hiring Chainguardians with unique backgrounds, perspectives, and experiences.

• We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better.

• We have a bias for intentional action — We prioritize, plan, try things, and fail fast.

• We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the