Risk Manager, Emerging Technology Risk

Location: 4910 Tiedeman Road, Brooklyn Ohio Position Location Policy Hybrid Requirement (if within specific cities): If the selected candidate resides in Cleveland, OH, Buffalo, NY, or Albany, NY, are expected to work on-site 3 days per week at the nearest location. JOB BRIEF (PURPOSE)   The Risk Manager, Emerging Technology Risk serves as a key member of the first line Risk team within the Commercial Bank, with responsibility for executing and overseeing governance activities related to the Commercial lending portfolio, including Middle Market and Financial Sponsor relationships.   The role is accountable for establishing, managing, and enhancing governance processes that support effective technology risk management, responsible AI adoption, operational resilience, regulatory readiness, and sustained control performance. This includes partnering closely with business, technology, information security, cybersecurity, model risk, operations, and other risk partners to identify, measure, monitor, and manage risks associated with new or modified Commercial Bank digital and technology systems, including AI-enabled capabilities.   The position requires strong ability to assess emerging risks, translate complex technology and AI concepts into clear business risk narratives, challenge control design, identify automation opportunities, and support disciplined innovation within risk appetite. The ideal candidate brings experience operating in a highly regulated environment, with strong governance, risk assessment, project management, communication, and analytical capabilities, as well as practical knowledge of technology risk, AI risk governance, control design, and operational resilience expectations.   ESSENTIAL JOB FUNCTIONS Provide first line oversight of technology, cybersecurity, digital platform, and AI-related risks impacting the Commercial Bank. Lead and facilitate risk assessments for new technology initiatives, system enhancements, and AI use cases to ensure risks are identified and managed within risk appetite. Evaluate control effectiveness and identify opportunities to strengthen and automate controls across Commercial Bank processes, building from ideation to implementation. Monitor technology incidents, system outages, model breakdowns, and operational disruptions; assess impacts and support remediation efforts. Partner with business, technology, information security, cybersecurity, operations, and risk teams to enhance governance, controls, and operational resilience. Assess and challenge AI use cases, including risks related to data protection, model accuracy, fairness, security, regulatory compliance, and responsible use. Develop and maintain governance processes, risk assessments, dashboards, reporting, and executive-level materials related to technology and AI risk. Support technology change management activities by ensuring risks, controls, and regulatory requirements are appropriately addressed during implementations and enhancements. Serve as the first line liaison for regulatory exams, audits, issue management, and independent reviews related to technology, AI, and operational risk. Identify emerging technology and AI risks, recommend mitigation strategies, and drive continuous improvement of risk management, governance, and control frameworks.

Bachelor’s degree required; industry experience preferred Experience in risk management, first line of risk, governance, or risk oversight Working Knowledge of Technology / Artificial Intelligence Risk Governance knowledge Experience working in a highly regulated industry, preferably Banking or Financial Services Knowledge of technology risk, cybersecurity risk, digital platform risk, operational resilience, and control design principles Experience in utilizing technology to implement automated business solutions Experience evaluating control design and effectiveness, including manual versus automated controls and automation