Group Manager I, TDS Operations

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Who you are: • A Strategic Problem Solver: You have a passion for understanding how things work and how they can be improved. You approach challenges analytically and enjoy solving complex problems through collaboration and creativity. • Change-Oriented and Delivery-Focused: You thrive in fast-paced environments where change is constant. You are comfortable managing competing priorities, navigating ambiguity, and driving initiatives to the finish line. You have a passion for simplification. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends. • Detail-Oriented, But Big Picture Aware: You can get into the weeds to validate data and controls, but also see how your work fits into broader strategic goals. • Excellent Communicator and Collaborator: You are able to connect dots between business, technology, and control functions. You communicate clearly with a wide range of stakeholders—from front office to IT to compliance. • Risk and Control Minded: You have a strong understanding of operational risk, controls, and the importance of delivering change in a safe and compliant manner. • Technically Curious and Adaptable: You’re open to learning new systems (e.g., Calypso, Murex, Broadridge), tools (e.g., Excel VBA, SQL, Jira), and methodologies (e.g., Agile, Lean, Six Sigma) that can help improve operational delivery. • Accountable and Outcome-Driven: You take ownership of your work and are committed to delivering results. You follow through on commitments and are trusted by stakeholders. Specific Accountabilities and Responsibilities Change Delivery & Execution • Lead and support end-to-end delivery of change initiatives, ensuring timely execution and measurable improvements in efficiency, scalability, and control • Translate business requirements into clear, actionable solutions in partnership with technology teams • Take ownership of deliverables, timelines, and issue resolution across the project lifecycle Business Analysis & Product Understanding • Develop strong understanding of funding and structured products, including end-to-end trade lifecycle and operational processes • Act as a bridge between Front Office, Technology, and Operations to ensure solutions are aligned and fit-for-purpose • Identify gaps, risks, and control considerations in proposed changes Testing & Implementation Readiness • Drive User Acceptance Testing (UAT), including test planning, execution, and defect management • Ensure operational readiness for go-live, including procedures, controls, and training Stakeholder Engagement • Partner with stakeholders across Front Office, Technology, Risk, Compliance, and Finance globally • Communicate effectively with both technical and non-technical audiences • Confidently challenge assumptions and influence stakeholders to achieve optimal outcomes Process Optimization & Transformation • Identify opportunities to streamline and optimize operational processes • Reduce manual touchpoints and enhance control frameworks through automation and process redesign • Contribute to