Principal Solutions Engineer

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Summary: Oversee critical infrastructure design and operations. Review and approve Corporate Real Estate change control process in critical environments. Develop, review and revise infrastructure design standards. Manages compliance processes for approximately 200 Tier 2 and 3 Critical Facilities worldwide. Directly responsible for ensuring 100% uptime of the Bank's most critical assets. Provides technical recovery support world wide in the event of a critical building environmental outage. Interface with client senior managers in T&O, GCIB and Call Centers to insure proper use of scarce critical infrastructure. Typically has 10+ year of related experience.  Supports the execution and operational maturity of data center and critical systems engineering by translating enterprise strategy into consistent engineering practices, standards, and day to day delivery.  Provides subject matter leadership in the design, implementation, and operation of critical technology infrastructure, including mechanical, electrical, and structured cabling systems, ensuring reliability, efficiency, and compliance with established engineering standards.  Oversees defined portions of capacity management activities across assigned data center environments, tracking power, space, and cooling utilization, identifying risks, and contributing data and analysis to capacity forecasts and demand planning.  Drives adoption and continuous improvement of engineering processes, procedures, and tools, including DCIM, monitoring, and automation solutions, to improve visibility, operational efficiency, and service delivery outcomes.  Partners with internal stakeholders, external vendors, and construction teams to support infrastructure upgrades, expansions, and technology deployments, ensuring projects align with approved designs, schedules, and cost expectations.  Contributes to energy efficiency and sustainability initiatives by implementing approved strategies, supporting initiatives to reduce PUE and carbon footprint, and identifying incremental improvement opportunities within assigned domains. Provides leadership for data center and critical systems engineering by standardizing engineering practices, overseeing capacity and operational efficiency, supporting infrastructure projects and vendors, and advancing reliability, automation, and sustainability initiatives.

5+ years of experience in Data Center, Critical Systems, or related infrastructure engineering disciplines. Strong working knowledge of data center critical infrastructure, including mechanical, electrical, and/or structured cabling systems, with an engineering or technical discipline background.  Experience supporting budgets and cost controls for data center projects and infrastructure operations, including exposure to capital projects and vendor cost management (but not full enterprise PL ownership).  Demonstrated experience partnering with Real Estate, Critical Systems, Construction, and